Zendesk Chat vs QuickDesk vs Bigin by Zoho CRM Comparison
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
QuickDesk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, support, and research. The Quic…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
QuickDesk leads on user satisfaction with a 4.3-star rating across 4 reviews.
Zendesk Chat vs QuickDesk vs Bigin by Zoho CRM — at a glance
| Feature | Zendesk Chat | QuickDesk | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.3 / 5 | 4.6 / 5 |
| Reviews | — | 4 | 294 |
| Starting price | $19 /User/Month | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Live Chat Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between Zendesk Chat and QuickDesk
- Pricing: Zendesk Chat starts at $19 /User/Month. QuickDesk pricing is not publicly listed.
- Free trial: Zendesk Chat offers a free trial; QuickDesk does not.
- Target audience: Zendesk Chat is built for Freelancers / Consultants and Large Enterprises, while QuickDesk targets Large Enterprises and Medium Business.
- Deployment: Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuickDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Zendesk Chat vs QuickDesk vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Small Business
Zendesk Chat typically suits Freelancers / Consultants and Large Enterprises. QuickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | QuickDesk is the leading resource for CRM software. This software allows organizations to manage business-to-business relationships and can be used to streamline marketing, sales, service, ... Read More about QuickDesk | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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SpotScoreWhat's this? ↗ | 9.0/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zendesk Chat, QuickDesk and Bigin by Zoho CRM Compare on Features?
Total Features | 9 Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zendesk Chat, QuickDesk and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Zendesk Chat vs QuickDesk User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Align Group  motorist.sg  combinesell |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zendesk Chat or QuickDesk?
- QuickDesk edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zendesk Chat and QuickDesk offer a free trial?
- Zendesk Chat offers a free trial. QuickDesk does not.
- What is the starting price of Zendesk Chat vs QuickDesk?
- Zendesk Chat starts at $19 /User/Month. QuickDesk starts at Contact for pricing.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.
- What are the top alternatives to QuickDesk?
- Top alternatives to QuickDesk include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.