Compare xMatters vs VictorOps

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	xMatters (257) Get Quote Get Quote	VictorOps (45) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More	VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More
Entry Level Pricing	Starts from $16	Starts from $5 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.4/10	8.4/10
User Ratings	4.4 (897)	4.6 (53)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	4 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16	$5 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started Users: 10 100+ Out-of-the-Box Integrations ITSM Integrations (ServiceNow, JIRA) Show more + Growth Get Started Includes Starter Plan features, plus Users: Unlimited Enriched Notifications with Runbooks and Annotations Enterprise Get Started Includes Growth Plan features, plus ITSM Integrations (ServiceNow, JIRA) Similar Incidents Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 897 reviews)	4.6 (based on 53 reviews)
Rating Distribution	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0	Excellent 33 Very Good 11 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more	VictorOps stands out as an exceptional platform for DevOps IT triage, offering robust features that streamline incident management and alert handling. The Rules Engine and annotations facilitate ...Read more
Pros and Cons	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds.	Centralizes troubleshooting workflow for software engineers and IT workers. Mobile app allows handling incidents, escalations, and alerts effectively. Offers breadth of integrations for alerts and smart alert customization. Provides fine-grained controls for each team's escalation thresholds. Concerns about potential price hikes post-acquisition. Some users find the user interface hard to navigate.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) New Relic APM 4.5 (382 reviews)	GitHub 4.6 (7709 reviews) Microsoft Azure 4.1 (888 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	Accenture Viasat Principal	Crowdtap Craftsy Myob

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both xMatters and VictorOps offer a Free Trial.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

VictorOps is designed for and undefined.

Pricing for xMatters Starts at $16/User/Month whereas for VictorOps Starts at $5/User/Month when Billed Yearly.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Some top alternatives to VictorOps includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Zenduty, Incident.io, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare xMatters vs VictorOps

xMatters

VictorOps

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure