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When I Work vs ClickTime Comparison

Last updated:

When I Work

4.5(360 reviews)

Starting at $2 /User

  • Individuals
  • Large Enterprises

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the information they need to reduc…

ClickTime

4.4(388 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickTime tracking software helps businesses track time and expenses of their employees by providing a user-friendly web based solution which allows employees to quickly track their time and expenses by project, client,…

When I Work leads on user satisfaction with a 4.5-star rating across 360 reviews.

When I Work vs ClickTime — at a glance

FeatureWhen I WorkClickTime
Rating4.5 / 54.4 / 5
Reviews360388
Starting price$2 /User$9 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryTime Tracking SoftwareTime Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between When I Work and ClickTime

  • Pricing: When I Work starts at $2 /User, while ClickTime starts at $9 /User/Month.
  • Free trial: ClickTime offers a free trial; When I Work does not.
  • Target audience: When I Work is built for Individuals and Large Enterprises, while ClickTime targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: When I Work scores higher with a 4.5-star average.
  • Deployment: When I Work supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickTime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

When I Work vs ClickTime — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Time Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

When I Work - Time Tracking Software
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ClickTime - Time Tracking Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

When I Work

Best for small to medium businesses needing simple, mobile-friendly shift scheduling.

Choose if
  • You manage teams in hospitality, retail, or healthcare with 10-500 employees.
  • You want an intuitive, easy-to-use interface that saves time over spreadsheets.
  • You need robust mobile app features for shift swaps and real-time notifications.
Consider alternatives if
  • Your organization requires complex multi-department scheduling with advanced configurations.
  • You need immediate, live customer support rather than ticket-based assistance.

ClickTime

Best for medium businesses needing simple, customizable time and expense tracking.

Choose if
  • You manage projects in consulting or professional services with straightforward setups.
  • Your team values an intuitive, easy-to-use interface accessible across multiple devices.
  • You require customizable categories, project-specific tracking, and configurable billing rates.
Consider alternatives if
  • You need advanced integrations or niche functionalities beyond basic time tracking.
  • Your projects involve highly complex setups requiring deep analytical reporting and filtering.

When I Work: Best for small to medium businesses needing simple, mobile-friendly shift scheduling. ClickTime: Best for medium businesses needing simple, customizable time and expense tracking.

Description

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the ... Read More about When I Work

ClickTime tracking software helps businesses track time and expenses of their employees by providing a user-friendly web based solution which allows employees to quickly track their time ... Read More about ClickTime

Entry Level Pricing

  • Starts from $2
  • Starts from $9 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.47

(360)

Best Company Size

10-500 employeesSmall to Medium Businesses
50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

When I Work

  • Streamlined Scheduling: With When I Work, you can effortlessly create and manage employee schedules in real-time. This means fewer scheduling conflicts and a more organized workforce, allowing you to focus on what really matters—growing your business.
  • Enhanced Communication: Our platform fosters clear communication between managers and staff. You’ll appreciate the instant notifications and updates that keep everyone on the same page, reducing misunderstandings and enhancing team cohesion.
  • Employee Empowerment: When I Work places control in the hands of your employees. They can easily swap shifts, request time off, and view their schedules anytime, anywhere—empowering them to take charge of their work-life balance.

ClickTime

  • Streamlined Time Tracking: ClickTime simplifies the time tracking process, allowing teams to log hours effortlessly. As a manager, you’ll appreciate how it reduces administrative burdens, freeing up your team to focus on their core tasks.
  • Enhanced Project Management: With ClickTime’s robust reporting features, you can easily analyze project performance and resource allocation. This means you can make informed decisions that drive efficiency and improve project outcomes.
  • Flexible Budgeting Tools: ClickTime offers customizable budgeting options that help you manage project costs effectively. You’ll find it easier to keep projects on budget, ensuring financial health for your organization.
Best fit

Best fit

When I Work

  • 10 to 500 employees
  • Hospitality, Retail, Healthcare, and Food Service
  • Shift Managers, Store Managers, HR Coordinators, and Operations Managers

ClickTime

  • 50 to 500 employees
  • Consulting, Professional Services, Project Management, and Nonprofits
  • Project Managers, Resource Managers, Finance Officers, and Operations Directors
Watchouts

Reasons buyers look elsewhere

When I Work

  • Users may seek alternatives to When I Work due to its pricing structure, as some businesses find it less budget-friendly compared to other scheduling tools that offer similar features at a lower cost.
  • Organizations requiring advanced reporting and analytics might consider alternatives, as When I Work’s reporting features may not meet the needs of those seeking in-depth insights into workforce performance and trends.
  • Teams with specific integration needs may look for alternatives if they find that When I Work does not seamlessly connect with their existing software solutions, leading to inefficiencies in workflow management.

ClickTime

  • Users may seek alternatives if they find ClickTime's pricing structure to be less competitive compared to other time-tracking software, especially for smaller teams or startups with limited budgets.
  • Some organizations may require more advanced reporting and analytics features that ClickTime lacks, prompting a search for tools that offer deeper insights into time management and project performance.
  • Integration capabilities with existing tools can be a concern; users might explore alternatives that seamlessly connect with their preferred project management or accounting software for improved workflow efficiency.

Software Demo

Demo

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How do When I Work and ClickTime Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare When I Work and ClickTime on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2
      • $9 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Easy Time Tracking

        • 70+ Reports

        • Email Reminders

      • Team

        • Includes features of Starter plan, plus

        • Approval Workflows

        • Advanced Billing Rates

        Show more +

      • Premier

        • Includes features of Team plan, plus

        • Project Budgeting

        • Resource Planning

        Show more +

      • Browse all pricing plans

      Pricing Page

      When I Work pricing
      ClickTime pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      When I Work User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      255

      72

      26

      4

      3

      573

      90

      17

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise When I Work for its ease of use, mobile app capabilities, and time-saving scheduling features, though some express concerns about limited app functionality and customer support.

      What buyers like

      • Ease of use
      • Mobile app functionality
      • Time savings in scheduling

      Common complaints

      • Limited advanced features on mobile
      • Customer support responsiveness

      Buyer sentiment

      Overall positive sentiment highlights ease of use, customization, and cross-device accessibility, with some concerns about limited advanced features and reporting depth.

      What buyers like

      • Ease of use
      • Cross-device accessibility
      • Customizability

      Common complaints

      • Limited advanced features
      • Reporting limitations

      Pros and Cons

      • Highly user-friendly and intuitive interface for easy scheduling and navigation

      • Excellent mobile app functionality for managing schedules and shift swaps on the go

      • Significant time savings over traditional scheduling methods like spreadsheets

      • Mobile app lacks some advanced functionalities compared to desktop version

      • Limited live customer support, primarily ticket-based

      • Intuitive and easy-to-use interface accessible to new users

      • Cross-device accessibility for seamless time tracking on desktop, phone, and tablet

      • Highly customizable with category creation, project-specific tracking, and configurable rates

      • Limited innovation in standout features leading to repetitive user feedback

      • Lacks advanced reporting filters and analytical depth for power users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Scheduler Homepage

      1 Screenshots

      ClickTime screenshot 1

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to When I Work and ClickTime in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, When I Work or ClickTime?
      When I Work edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do When I Work and ClickTime offer a free trial?
      ClickTime offers a free trial. When I Work does not.
      What is the starting price of When I Work vs ClickTime?
      When I Work starts at $2 /User. ClickTime starts at $9 /User/Month.
      What are the top alternatives to When I Work?
      Top alternatives to When I Work include Homebase, StaffTimerApp, WhenToWork, Sling, Schedule it.
      What are the top alternatives to ClickTime?
      Top alternatives to ClickTime include TimeTracker App, Timesheets.com, TrackingTime, Clockify, Tick.

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