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webCRM vs Bigin by Zoho CRM Comparison

Last updated:

webCRM

4.1(79 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

webCRM vs Bigin by Zoho CRM — at a glance

FeaturewebCRMBigin by Zoho CRM
Rating4.1 / 54.3 / 5
Reviews79119
Starting priceContact for pricing$7 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobal

Key differences between webCRM and Bigin by Zoho CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. webCRM pricing is not publicly listed.
  • Target audience: webCRM is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
  • Deployment: webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

webCRM vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

webCRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

webCRM typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.1

(79)
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Demo

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How do webCRM and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

10 Features

Unique Features

No unique features

No unique features

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Compare webCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      webCRM pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      webCRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      20

      0

      0

      0

      0

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

      What buyers like

      • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
      • Intuitive and user-friendly interface, making it accessible for both beginners and seasoned users.
      • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

      Common complaints

      • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
      • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
      • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Offers extensive customization to fit unique business needs.

      • Scalable for growing organizations.

      • Affordable pricing structure compared to competitors.

      • Initial setup may require technical expertise.

      • User interface can be complex for new users.

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      No screenshots available.

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to webCRM and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, webCRM or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do webCRM and Bigin by Zoho CRM offer a free trial?
      Yes, both webCRM and Bigin by Zoho CRM offer a free trial.
      What is the starting price of webCRM vs Bigin by Zoho CRM?
      webCRM starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to webCRM?
      Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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