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Voiptime vs PhoneBurner Comparison

Last updated:

Voiptime

4.9(13 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wher…

PhoneBurner

4.4(126 reviews)

Starting at $126 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Enhance your outbound productivity with PhoneBurner, a cloud-based power dialer and sales acceleration platform. Say goodbye to repetitive tasks and tedious workflows, and engage with up to 4x more contacts per hour. Use…

Voiptime leads on user satisfaction with a 4.9-star rating across 13 reviews.

Voiptime vs PhoneBurner — at a glance

FeatureVoiptimePhoneBurner
Rating4.9 / 54.4 / 5
Reviews13126
Starting priceContact for pricing$126 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareAuto Dialer Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Voiptime and PhoneBurner

  • Pricing: PhoneBurner starts at $126 /User/Month. Voiptime pricing is not publicly listed.
  • Free trial: PhoneBurner offers a free trial; Voiptime does not.
  • User satisfaction: Voiptime scores higher with a 4.9-star average.
  • Deployment: Voiptime supports SaaS/Web/Cloud; PhoneBurner supports SaaS/Web/Cloud.

Voiptime vs PhoneBurner — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Voiptime - Call Center Software
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Talk to an expert
PhoneBurner - Auto Dialer Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Voiptime

Best for medium-sized sales teams needing efficient call routing and CRM integration.

Choose if
  • You manage a 50-500 employee sales or consulting team needing streamlined call handling.
  • You want quick setup with minimal complexity and easy-to-use call center software.
  • You require real-time two-way CRM integration to enhance agent-customer interactions.
Consider alternatives if
  • Your organization depends heavily on extensive third-party app integrations and custom connectors.
  • Your team lacks onboarding support and may be overwhelmed by a feature-rich platform.

PhoneBurner

Best for outbound sales teams needing efficient single-line power dialing.

Choose if
  • You want to boost outbound call volume with a streamlined, easy-to-use dialer.
  • Your team benefits from integrated CRM features for seamless sales workflows.
  • You need strong customer support for onboarding and ongoing assistance.
Consider alternatives if
  • Your organization requires multi-line dialing for telemarketing campaigns.
  • You need highly customizable or complex dialing workflows beyond simple setups.

Voiptime: Best for medium-sized sales teams needing efficient call routing and CRM integration. PhoneBurner: Best for outbound sales teams needing efficient single-line power dialing.

Description

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More about Voiptime

Enhance your outbound productivity with PhoneBurner, a cloud-based power dialer and sales acceleration platform. Say goodbye to repetitive tasks and tedious workflows, and engage with up to ... Read More about PhoneBurner

Entry Level Pricing

  • Not Available
  • Starts from $126 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.9

(13)

Best Company Size

50 to 500 employeesMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Voiptime

  • Cost Efficiency: By utilizing Voiptime, managers can significantly reduce communication costs, as it leverages internet protocols rather than traditional phone lines. This means lower bills and more budget flexibility for your organization.
  • Scalability: Administrators will appreciate how easily Voiptime adapts to your business's growth. Whether you’re adding new employees or expanding to new locations, scaling up your communication infrastructure is seamless and straightforward.
  • Enhanced Collaboration: Executives will find that Voiptime fosters better teamwork through integrated features like video conferencing, instant messaging, and file sharing, all in one platform. This encourages a more collaborative environment no matter where team members are located.
Best fit

Best fit

Voiptime

  • 50 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Voiptime

  • Users may seek alternatives to Voiptime if they require more advanced features, such as enhanced call analytics or integrations with specific CRM systems that better suit their operational needs.
  • Some businesses might consider alternatives due to cost concerns, especially if they find other solutions offering similar functionalities at a lower price point or with more flexible pricing plans.
  • Organizations looking for better customer support might explore other options if they experience delays or inadequate assistance from Voiptime's support team during critical times.

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Voiptime and PhoneBurner Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

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Compare Voiptime and PhoneBurner on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $126 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • Unlimited Power Dialing

        • CRM (+ integrations available)

        • Voicemail Drop

        Show more +

      Pricing Page

      Voiptime pricing
      PhoneBurner pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Voiptime User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      13

      0

      0

      0

      0

      210

      14

      8

      2

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users highly value Voiptime for its intelligent call routing, ease of use, and CRM integration, though some find the feature set overwhelming and desire more marketplace options.

      What buyers like

      • Call routing efficiency
      • Ease of use
      • CRM integration

      Common complaints

      • Feature complexity for new users
      • Limited app marketplace

      Buyer sentiment

      Users consistently praise PhoneBurner for its ease of use, efficient dialing, and excellent customer support, though some note limitations in multi-line dialing.

      What buyers like

      • Ease of use
      • CRM integration
      • Customer support

      Common complaints

      • Limited multi-line dialing
      • Complexity for advanced features

      Pros and Cons

      • Intelligent call routing reduces call transfers and wait times

      • Two-way CRM integration provides real-time client information during calls

      • Easy to use and quick to implement with minimal setup time

      • Feature richness can overwhelm new users without proper support

      • Limited marketplace for additional apps and connectors restricts advanced customization

      • Streamlines calling processes while acting as a full CRM

      • Easy to use interface with seamless CRM integrations

      • Excellent customer support for onboarding and ongoing assistance

      • Limited multi-line dialing capabilities

      • May require additional support for complex features and customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Toast

      Toast

      MSV

      MSV

      UA.TAO

      UA.TAO

      No Customers information available.

      Media and Screenshots

      Screenshots

      Predictive dialer

      6 Screenshots

      CRM

      9 Screenshots

      Top Alternatives to Voiptime and PhoneBurner in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Voiptime or PhoneBurner?
      Voiptime edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Voiptime and PhoneBurner offer a free trial?
      PhoneBurner offers a free trial. Voiptime does not.
      What is the starting price of Voiptime vs PhoneBurner?
      Voiptime starts at Contact for pricing. PhoneBurner starts at $126 /User/Month.
      What are the top alternatives to Voiptime?
      Top alternatives to Voiptime include Nextiva, TalkDesk, Dialer360, CallTools, HoduCC.
      What are the top alternatives to PhoneBurner?
      Top alternatives to PhoneBurner include Dialer360, Voiptime, Convoso, Mojo Dialer, ProspectBoss CRM Dialer.

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