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UseResponse vs Respond.io vs ZoomInfo Chat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's ... Read More

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

Entry Level Pricing

  • Starts from $1,490
  • Starts from $29

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

9.1/10

9.0/10

User Ratings

4.2

(22)
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Software Demo

Demo

UseResponse has not given any software demo yet

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How do UseResponse, Respond.io and ZoomInfo Chat Compare on Features?

Total Features

21 Features

7 Features

Unique Features

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      What Do UseResponse, Respond.io and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $1,490
          • $29

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          useresponse pricingrespond-io pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          UseResponse vs Respond.io User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          17

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          Pros and Cons

          Pros and Cons of UseResponse

          Pros and Cons of Respond.io

          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Cisco

          Cisco

          IBM

          IBM

          Remax

          Remax

          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          Media and Screenshots

          Screenshots

          Dashboard

          1 Screenshots

          Dashboard

          8 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          UseResponse offers Free Trial, but Respond.io does not.

          UseResponse is designed for Large Enterprises, Medium Business and Small Business.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for UseResponse Starts at $1,490/Year whereas for Respond.io Starts at $29/Month.

          Some top alternatives to UseResponse includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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