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Urva Connect vs Bigin by Zoho CRM Comparison

Last updated:

Urva Connect

Starting at $11 /User/Month

  • Individuals
  • Large Enterprises

Urva Connect is the innovative, all-in-one WhatsApp CRM software that makes customer relationships effortless. Transform customer engagements into successful collaborations faster than ever before. Easily spot incoming c…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Urva Connect vs Bigin by Zoho CRM — at a glance

FeatureUrva ConnectBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$11 /User/Month$7 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between Urva Connect and Bigin by Zoho CRM

  • Pricing: Urva Connect starts at $11 /User/Month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Free trial: Bigin by Zoho CRM offers a free trial; Urva Connect does not.
  • Target audience: Urva Connect is built for Individuals and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
  • Deployment: Urva Connect supports SaaS/Web/Cloud; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Urva Connect vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Urva Connect

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Urva Connect typically suits Individuals and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Urva Connect is the innovative, all-in-one WhatsApp CRM software that makes customer relationships effortless. Transform customer engagements into successful collaborations faster than ever ... Read More about Urva Connect

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $11 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Urva Connect and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Urva Connect and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $11 , Billed Yearly
      • $7 , Billed Yearly

      Pricing Plans

      • Essentials

        • Integration with Whatsapp, Telegram, Google Maps, Facebook & Twitter

        • Image, Audio, Video and file Sharing

        • Canned Messages

        Show more +

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Urva Connect pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Urva Connect User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Centralized customer conversations
      • WhatsApp integration
      • Quick response capabilities

      Common complaints

      • Limited to WhatsApp
      • Requires internet connection
      • May not support all CRM features

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Centralizes customer interactions for better management.

      • Enhances response times for customer inquiries.

      • Integrates seamlessly with WhatsApp for convenience.

      • Limited to WhatsApp communications.

      • Requires stable internet for functionality.

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      No screenshots available.

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Urva Connect and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Urva Connect or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Urva Connect and Bigin by Zoho CRM offer a free trial?
      Bigin by Zoho CRM offers a free trial. Urva Connect does not.
      What is the starting price of Urva Connect vs Bigin by Zoho CRM?
      Urva Connect starts at $11 /User/Month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Urva Connect?
      Top alternatives to Urva Connect include Bigin by Zoho CRM, WATI, uContact, 360dialog, Miss CRM.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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