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Upsales CRM vs Efficy CRM vs Bigin by Zoho CRM Comparison

Last updated:

Upsales CRM

Starting at Contact for pricing

  • Medium Business
  • Small Business

Upsales CRM is a feature rich, affordable and easy-to-use Customer Relationship Management (CRM) software that comes with a built-in phone, email and fax gateway. It provides companies the ability to manage all existing…

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Upsales CRM vs Efficy CRM vs Bigin by Zoho CRM — at a glance

FeatureUpsales CRMEfficy CRMBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between Upsales CRM and Efficy CRM

  • Free trial: Efficy CRM offers a free trial; Upsales CRM does not.
  • Target audience: Upsales CRM is built for Medium Business and Small Business, while Efficy CRM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Upsales CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Upsales CRM vs Efficy CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Upsales CRM - CRM Software
Talk to an expert
Talk to an expert
Efficy CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Upsales CRM

Best for

Medium Business, Small Business

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Upsales CRM typically suits Medium Business and Small Business. Efficy CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Upsales CRM is a feature rich, affordable and easy-to-use Customer Relationship Management (CRM) software that comes with a built-in phone, email and fax gateway. It provides companies the ... Read More about Upsales CRM

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do Upsales CRM, Efficy CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Upsales CRM, Efficy CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Upsales CRM pricing
        Efficy CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Upsales CRM vs Efficy CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        66

        34

        0

        0

        0

        43

        10

        2

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Intuitive, user-friendly interface makes it easy to navigate, even for non-technical users.
        • Strong organizational features like to-do lists, follow-up reminders, and pipeline management for structured workflows.
        • Simplifies lead tracking and collaboration, enhancing teamwork and cross-functional visibility.

        Common complaints

        • Occasional lagging or bugs (e.g., saving issues, freezing) disrupt workflows and user experience.
        • Some users find the customization options complex or overwhelming without clear guidance.
        • Limited mobile app features compared to the desktop version hinder on-the-go functionality.

        What buyers like

        • Easy to use with a user-friendly interface, accessible across devices, making it adaptable and intuitive for users of varying technical expertise.
        • High degree of customization options, allowing businesses to tailor the system to fit specific needs, enhancing flexibility and personalization.
        • Centralized data management and efficient organization of customer information, facilitating better tracking and streamlined workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Affordable pricing makes it accessible for startups.

        • Built-in communication tools enhance user experience.

        • Lead capture automation simplifies the sales process.

        • May not scale well for larger teams.

        • User interface could be more intuitive.

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        WiseGroup

        WiseGroup

        Soluno

        Soluno

        B and O

        B and O

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        1 Screenshots

        efficy CRM

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Upsales CRM or Efficy CRM?
        Upsales CRM and Efficy CRM are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Upsales CRM and Efficy CRM offer a free trial?
        Efficy CRM offers a free trial. Upsales CRM does not.
        What is the starting price of Upsales CRM vs Efficy CRM?
        Upsales CRM starts at Contact for pricing. Efficy CRM starts at Contact for pricing.
        What are the top alternatives to Upsales CRM?
        Top alternatives to Upsales CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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