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TeamViewer vs FixMe.IT Comparison

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TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

FixMe.IT

4.7(526 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or server and provide remote assistanc…

FixMe.IT leads on user satisfaction with a 4.7-star rating across 526 reviews.

TeamViewer vs FixMe.IT — at a glance

FeatureTeamViewerFixMe.IT
Rating3.9 / 54.7 / 5
Reviews12,204526
Starting price$9 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between TeamViewer and FixMe.IT

  • Pricing: TeamViewer starts at $9 /month. FixMe.IT pricing is not publicly listed.
  • Target audience: TeamViewer is built for Freelancers / Consultants and Large Enterprises, while FixMe.IT targets Large Enterprises and Medium Business.
  • User satisfaction: FixMe.IT scores higher with a 4.7-star average.
  • Deployment: TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; FixMe.IT supports SaaS/Web/Cloud.

TeamViewer vs FixMe.IT — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

TeamViewer
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FixMe.IT
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Biggest differences

Start here before you go deeper into features.

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

FixMe.IT

Best for medium-sized IT teams needing simple, reliable remote support.

Choose if
  • You need easy, low-complexity setup with an intuitive interface.
  • Your priority is cost-effective, efficient remote technical assistance.
  • You require secure, seamless unattended access with multi-monitor support.
Consider alternatives if
  • Your organization demands extensive advanced feature customization.
  • You rely heavily on a broad marketplace of third-party integrations.

TeamViewer: Best for simple, reliable remote access and IT support across platforms. FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support.

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More about FixMe.IT

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesLarge enterprises
50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

TeamViewer

  • Seamless Remote Access: With TeamViewer, you can effortlessly connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without the constraints of geographical boundaries.
  • Robust Security Features: Rest easy knowing that your data is protected. TeamViewer employs end-to-end encryption and multi-factor authentication, ensuring that sensitive information remains secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.

FixMe.IT

  • Seamless Remote Support: With FixMe.IT, your team can effortlessly connect to remote devices, allowing for real-time troubleshooting without the need for physical presence. This saves valuable time and enhances productivity.
  • User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can navigate it with ease, reducing training time and increasing efficiency.
  • Robust Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, ensuring that all remote sessions are encrypted and secure. You can have peace of mind knowing your sensitive information is protected during every interaction.
Best fit

Best fit

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators

FixMe.IT

  • 50 to 500 employees
  • IT Services, Telecommunications, E-commerce, Healthcare, and Education
  • IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives
Watchouts

Reasons buyers look elsewhere

TeamViewer

  • Users may seek alternatives due to TeamViewer's pricing structure, which can be expensive for small businesses or individuals needing basic remote access without the full suite of features offered.
  • Performance issues, such as lag or connectivity problems during remote sessions, can drive users to explore alternatives that promise more reliable and faster connections for smoother user experiences.
  • Some users might prioritize data security and privacy, leading them to consider alternatives that offer enhanced encryption or localized data storage options to better meet their organizational compliance needs.

FixMe.IT

  • Users may seek alternatives to FixMe.IT due to concerns about pricing, especially if they find that competing remote support tools offer similar features at a lower cost, making budget management a priority.
  • Some users might require more advanced features or integrations that FixMe.IT does not provide, prompting them to explore other solutions that better align with their specific operational needs.
  • If users experience technical issues or limitations with FixMe.IT, such as connectivity problems or insufficient customer support, they may look for alternatives that promise more reliable performance and responsive assistance.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do TeamViewer and FixMe.IT Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare TeamViewer and FixMe.IT on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      TeamViewer pricing
      FixMe.IT pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      TeamViewer User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10777

      233

      32

      27

      435

      177

      34

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

      What buyers like

      • Ease of use
      • Reliable performance
      • Free personal use

      Common complaints

      • False commercial use detection
      • Limited advanced features

      Buyer sentiment

      Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues.

      What buyers like

      • Ease of use
      • Reliable connection
      • Cost efficiency

      Common complaints

      • Limited advanced features
      • Connectivity issues

      Pros and Cons

      • Intuitive and easy-to-use interface suitable for all technical levels

      • Reliable and stable performance ensuring seamless remote connections

      • Free for personal use with generous features

      • Mistaken identification of personal use as commercial causing bans

      • Limited customization and advanced features for power users

      • Easy to use and install with intuitive interface

      • Reliable connection with low lag and multiple monitor support

      • Cost and time efficient for remote technical support

      • Feature richness and customization can be complex for newcomers

      • Limited selection in the Marketplace for advanced functionalities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Siemens

      Siemens

      Coca-Cola

      Coca-Cola

      Airbus

      Airbus

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      13 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to TeamViewer and FixMe.IT in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, TeamViewer or FixMe.IT?
      FixMe.IT edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do TeamViewer and FixMe.IT offer a free trial?
      Yes, both TeamViewer and FixMe.IT offer a free trial.
      What is the starting price of TeamViewer vs FixMe.IT?
      TeamViewer starts at $9 /month. FixMe.IT starts at Contact for pricing.
      What are the top alternatives to TeamViewer?
      Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.
      What are the top alternatives to FixMe.IT?
      Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.

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