TeamHeadquarters vs ManageEngine ServiceDesk Plus Comparison
TeamHeadquarters
Starting at $20 /User/Month
- Large Enterprises
- Medium Business
TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update i…
ManageEngine ServiceDesk Plus
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organi…
ManageEngine ServiceDesk Plus leads on user satisfaction with a 4.2-star rating across 351 reviews.
SpotSaaS Analysis
TeamHeadquartersManageEngine ServiceDesk Plus
The core difference between TeamHeadquarters and ManageEngine ServiceDesk Plus is that TeamHeadquarters has a clear pricing structure at $20, while ManageEngine ServiceDesk Plus does not disclose its pricing. Ideal buyers for TeamHeadquarters are likely small to medium-sized businesses looking for an affordable project management solution, while ManageEngine ServiceDesk Plus may appeal to organizations seeking a comprehensive IT service management tool without a specified budget.
- Affordable project management software - Clear pricing at $20 - Suitable for small to medium-sized businesses - Focus on team collaboration - User-friendly interface - Flexible for various project types
- Comprehensive IT service management solution - No disclosed pricing - Ideal for organizations with IT support needs - Includes incident management features - Customizable workflows and reports - Scalable for larger teams and enterprises
TeamHeadquarters vs ManageEngine ServiceDesk Plus — at a glance
| Feature | TeamHeadquarters | ManageEngine ServiceDesk Plus |
|---|---|---|
| Rating | 3.7 / 5 | 4.2 / 5 |
| Reviews | 6 | 351 |
| Starting price | $20 /User/Month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Installed - Windows |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | HIPAA, GDPR |
| Data residency | US | US |
Key differences between TeamHeadquarters and ManageEngine ServiceDesk Plus
- Pricing: TeamHeadquarters starts at $20 /User/Month. ManageEngine ServiceDesk Plus pricing is not publicly listed.
- Free trial: ManageEngine ServiceDesk Plus offers a free trial; TeamHeadquarters does not.
- User satisfaction: ManageEngine ServiceDesk Plus scores higher with a 4.2-star average.
- Deployment: TeamHeadquarters supports SaaS/Web/Cloud; ManageEngine ServiceDesk Plus supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows.
TeamHeadquarters vs ManageEngine ServiceDesk Plus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
TeamHeadquarters typically suits Large Enterprises and Medium Business. ManageEngine ServiceDesk Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create ... Read More about TeamHeadquarters | ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More about ManageEngine ServiceDesk Plus |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do TeamHeadquarters and ManageEngine ServiceDesk Plus Compare on Features?
Total Features | 0 Features | 6 Features |
|---|---|---|
Unique Features | No features | No unique features |
Get Quote | Get Quote |
Compare TeamHeadquarters and ManageEngine ServiceDesk Plus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✓ Yes |
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GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
TeamHeadquarters User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 150 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  ManageEngine ServiceDesk Plus_customers_0  ManageEngine ServiceDesk Plus_customers_1  ManageEngine ServiceDesk Plus_customers_2 |
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Media and Screenshots
Screenshots |  3 Screenshots |  16 Screenshots |
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Videos |  4 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, TeamHeadquarters or ManageEngine ServiceDesk Plus?
- ManageEngine ServiceDesk Plus edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do TeamHeadquarters and ManageEngine ServiceDesk Plus offer a free trial?
- ManageEngine ServiceDesk Plus offers a free trial. TeamHeadquarters does not.
- What is the starting price of TeamHeadquarters vs ManageEngine ServiceDesk Plus?
- TeamHeadquarters starts at $20 /User/Month. ManageEngine ServiceDesk Plus starts at Contact for pricing.
- What are the top alternatives to TeamHeadquarters?
- Top alternatives to TeamHeadquarters include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk.
- What are the top alternatives to ManageEngine ServiceDesk Plus?
- Top alternatives to ManageEngine ServiceDesk Plus include SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk.