TalkDesk vs LiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	LiveChat (791) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Starts from $85 , monthly	Starts from $16 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10	9.8/10
User Ratings	4.4 (3656)	4.4 (2017)
	Get Quote	Get Quote

Software Demo

Demo

How do TalkDesk, LiveChat and ZoomInfo Chat Compare on Features?

Total Features	10 Features	8 Features
Unique Features
	Get Quote	Get Quote

What Do TalkDesk, LiveChat and ZoomInfo Chat Cost?

Pricing Option
Starting From	$85 , monthly	$16 , Billed Yearly
Pricing Plans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

TalkDesk vs LiveChat User Reviews & Rating Comparison

User Ratings	4.4 (based on 3656 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more
Pros and Cons	Pros and Cons of TalkDesk Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.	Pros and Cons of LiveChat Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

List of Customers

Customers	IBM Peloton Stitch Fix	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveChat offers Free Trial, but TalkDesk does not.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for TalkDesk Starts at $85/user/month when monthly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TalkDesk vs LiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

TalkDesk

LiveChat

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do TalkDesk, LiveChat and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do TalkDesk, LiveChat and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TalkDesk vs LiveChat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of TalkDesk

Pros and Cons of LiveChat

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure