TalkDesk vs Dialer360 vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	Dialer360 (1) Get Quote Get Quote	Nextiva (6255) Visit website Visit Website *sponsored

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone ... Read More	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More
Entry Level Pricing	Starts from $85 , monthly	Not Available	Starts from $18.95 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	8.1/10	9.6/10
User Ratings	4.4 (3656)	3.8 (1)	4.4 (1473)
	Get Quote	Get Quote	Visit website

Software Demo

Demo

How do TalkDesk, Dialer360 and Nextiva Compare on Features?

Total Features	10 Features	7 Features	8 Features
Unique Features
	Get Quote	Get Quote	Visit website

What Do TalkDesk, Dialer360 and Nextiva Cost?

Pricing Option
Starting From	$85 , monthly	Not Available	$18.95 , Billed Yearly
Pricing Plans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Not Available	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Get Quote	Get Quote	Visit Website

TalkDesk vs Dialer360 User Reviews & Rating Comparison

User Ratings	4.4 (based on 3656 reviews)	3.8 (based on 1 reviews)	4.4 (based on 1473 reviews)
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 0 Very Good 1 Good 0 Poor 0 Terible 0	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	No Expert ai Review available for the product	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more
Pros and Cons	Pros and Cons of TalkDesk Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.	Pros and Cons of Dialer360	Pros and Cons of Nextiva Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	IBM Peloton Stitch Fix	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots	6 Screenshots
Videos	3 Videos	2 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	Nextiva 4.4 TalkDesk 4.4 PrimoDialler	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dialer360 offers Free Trial, but TalkDesk does not.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Dialer360 is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Dialer360 are unavailable.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Dialer360 includes Nextiva, TalkDesk, PrimoDialler, Calabrio One, HoduCC, ChaseData, Call Center Studio, TelebuHub, Dialpad Contact Center and CallCenterHosting Predictive Dialer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TalkDesk vs Dialer360 vs Nextiva - Which Tool Fits Your Business?

TalkDesk

Dialer360

Nextiva

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do TalkDesk, Dialer360 and Nextiva Compare on Features?

Total Features

Unique Features

What Do TalkDesk, Dialer360 and Nextiva Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TalkDesk vs Dialer360 User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of TalkDesk

Pros and Cons of Dialer360

Pros and Cons of Nextiva

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure