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Symantec ServiceDesk vs Sitehelpdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. ... Read More

Entry Level Pricing

  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

Not Available

7.6/10

User Ratings

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Software Demo

Demo

Symantec ServiceDesk has not given any software demo yet

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How do Symantec ServiceDesk, Sitehelpdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

7 Features

Unique Features

No features

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    What Do Symantec ServiceDesk, Sitehelpdesk, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
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        Symantec ServiceDesk vs Sitehelpdesk vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        7

        Very Good

        5

        Good

        1

        Poor

        0

        Terible

        2

        Excellent

        0

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Symantec ServiceDesk

        Pros and Cons of Sitehelpdesk

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Symantec ServiceDesk nor Sitehelpdesk offers a free trial.

        Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

        Sitehelpdesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Symantec ServiceDesk and Sitehelpdesk are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Some top alternatives to Sitehelpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, Rhino Support, ReadyDesk, GetHelp, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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