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SurveySparrow vs SurveyLab Comparison

Last updated:

SurveySparrow

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

SurveyLab

4.8(38 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…

SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.

SurveySparrow vs SurveyLab — at a glance

FeatureSurveySparrowSurveyLab
Rating4.8 / 5
Reviews38
Starting price$19 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between SurveySparrow and SurveyLab

  • Pricing: SurveySparrow starts at $19 /Month. SurveyLab pricing is not publicly listed.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveySparrow vs SurveyLab — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
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SurveyLab
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Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab

Entry Level Pricing

  • Starts from $19
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.82

(38)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do SurveySparrow and SurveyLab Compare on Features?

Total Features

28 Features

11 Features

Unique Features

No unique features

No unique features

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Compare SurveySparrow and SurveyLab on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveySparrow pricing
      SurveyLab pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      32

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

      What buyers like

      • Ease of use
      • Multi-channel response collection
      • Customer support responsiveness

      Common complaints

      • Slow loading times
      • Complex navigation

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • Intuitive and easy-to-use interface for quick survey creation

      • Multiple channels for gathering customer responses

      • Responsive and helpful customer support

      • Sluggish loading times reported by some users

      • Limited payment options for certain services like sampling

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveySparrow or SurveyLab? Tell buyers what actually differs.

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      No Customers information available.

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      video-0

      1 Videos

      Top Alternatives to SurveySparrow and SurveyLab in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or SurveyLab?
      SurveyLab edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and SurveyLab offer a free trial?
      Yes, both SurveySparrow and SurveyLab offer a free trial.
      What is the starting price of SurveySparrow vs SurveyLab?
      SurveySparrow starts at $19 /Month. SurveyLab starts at Contact for pricing.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to SurveyLab?
      Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.