SurveyPlanet vs SurveyLab vs Zonka Feedback Comparison
SurveyPlanet
Starting at $15 /Month
- Large Enterprises
- Medium Business
SurveyPlanet is an online survey tool that combines the ease of use of a web-based hosted solution with the flexibility and power of desktop software. SurveyPlanet can help user collect user feedback in a timely, cost-ef…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.
SurveyPlanet vs SurveyLab vs Zonka Feedback — at a glance
| Feature | SurveyPlanet | SurveyLab | Zonka Feedback |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.8 / 5 | 4.7 / 5 |
| Reviews | 64 | 99 | 130 |
| Starting price | $15 /Month | Contact for pricing | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | GDPR |
| Data residency | Global | US | Global |
Key differences between SurveyPlanet and SurveyLab
- Pricing: SurveyPlanet starts at $15 /Month. SurveyLab pricing is not publicly listed.
- Free trial: SurveyLab offers a free trial; SurveyPlanet does not.
- Target audience: SurveyPlanet is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: SurveyPlanet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare SurveyPlanet vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SurveyPlanet typically suits Large Enterprises and Medium Business. SurveyLab tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyPlanet is an online survey tool that combines the ease of use of a web-based hosted solution with the flexibility and power of desktop software. SurveyPlanet can help user collect ... Read More about SurveyPlanet | SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  SurveyPlanet has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do SurveyPlanet, SurveyLab and Zonka Feedback Compare on Features?
Total Features | 14 Features | 0 Features | 28 Features |
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Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare SurveyPlanet, SurveyLab and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | — | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyPlanet vs SurveyLab User Reviews & Rating Comparison
User Ratings | 4.3 (based on 64 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 64 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Amazon  Stanford University  Hilton | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyPlanet or SurveyLab?
- SurveyLab edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyPlanet and SurveyLab offer a free trial?
- SurveyLab offers a free trial. SurveyPlanet does not.
- What is the starting price of SurveyPlanet vs SurveyLab?
- SurveyPlanet starts at $15 /Month. SurveyLab starts at Contact for pricing.
- What are the top alternatives to SurveyPlanet?
- Top alternatives to SurveyPlanet include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.