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SurveyPlanet vs SurveyLab Comparison

Last updated:

SurveyPlanet

4.3(64 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyPlanet is a web-based survey tool used by teachers, non-profits, and small teams who need to build and distribute surveys through a straightforward no-code interface with pre-built themes and question types. It cov…

SurveyLab

4.8(38 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…

SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.

SurveyPlanet vs SurveyLab — at a glance

FeatureSurveyPlanetSurveyLab
Rating4.3 / 54.8 / 5
Reviews6438
Starting price$15 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between SurveyPlanet and SurveyLab

  • Pricing: SurveyPlanet starts at $15 /Month. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; SurveyPlanet does not.
  • Target audience: SurveyPlanet is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: SurveyPlanet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveyPlanet vs SurveyLab — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyPlanet - Survey/ User Feedback Software
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SurveyLab
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Biggest differences

Start here before you go deeper into features.

SurveyPlanet

Best for

Large Enterprises, Medium Business, Small Business

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

SurveyPlanet typically suits Large Enterprises and Medium Business. SurveyLab tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyPlanet is a web-based survey tool used by teachers, non-profits, and small teams who need to build and distribute surveys through a straightforward no-code interface with pre-built ... Read More about SurveyPlanet

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.3

(64)

4.82

(38)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyPlanet has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyPlanet and SurveyLab Compare on Features?

Total Features

14 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveyPlanet and SurveyLab on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Unlimited Surveys

        • Unlimited Questions

        • Unlimited Responses

        Show more +

      • Pro

        • Includes features of Free plan, plus

        • Export Survey Results

        • Custom Themes

        Show more +

      • Not Available

      Pricing Page

      SurveyPlanet pricing
      SurveyLab pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyPlanet User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 64 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      32

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 64 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Flexible survey options
      • Cost-effective solution

      Common complaints

      • Limited advanced features
      • Basic reporting tools
      • No offline mode

      Buyer sentiment

      Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

      What buyers like

      • Ease of use
      • Multi-channel response collection
      • Customer support responsiveness

      Common complaints

      • Slow loading times
      • Complex navigation

      Pros and Cons

      • Intuitive design makes survey creation simple.

      • Offers a variety of question types for flexibility.

      • Advanced features may be lacking.

      • Reporting tools are basic compared to competitors.

      • Intuitive and easy-to-use interface for quick survey creation

      • Multiple channels for gathering customer responses

      • Responsive and helpful customer support

      • Sluggish loading times reported by some users

      • Limited payment options for certain services like sampling

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveyPlanet or SurveyLab? Tell buyers what actually differs.

      List of Customers

      Customers

      Amazon

      Amazon

      Stanford University

      Stanford University

      Hilton

      Hilton

      No Customers information available.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to SurveyPlanet and SurveyLab in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyPlanet or SurveyLab?
      SurveyLab edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyPlanet and SurveyLab offer a free trial?
      SurveyLab offers a free trial. SurveyPlanet does not.
      What is the starting price of SurveyPlanet vs SurveyLab?
      SurveyPlanet starts at $15 /Month. SurveyLab starts at Contact for pricing.
      What are the top alternatives to SurveyPlanet?
      Top alternatives to SurveyPlanet include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.
      What are the top alternatives to SurveyLab?
      Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.