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SurveyMonkey vs SurveyCTO Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyCTO

4.6(110 reviews)

Starting at $198 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data p…

SurveyCTO leads on user satisfaction with a 4.6-star rating across 110 reviews.

SurveyMonkey vs SurveyCTO — at a glance

FeatureSurveyMonkeySurveyCTO
Rating4.1 / 54.6 / 5
Reviews28,818110
Starting price$25 /User/Month$198 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between SurveyMonkey and SurveyCTO

  • Pricing: SurveyMonkey starts at $25 /User/Month, while SurveyCTO starts at $198 /Month.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while SurveyCTO targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyCTO scores higher with a 4.6-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyCTO supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveyMonkey vs SurveyCTO — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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SurveyCTO - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

SurveyCTO

Best for enterprises needing advanced survey analytics and robust security.

Choose if
  • You require detailed reporting and data visualization for complex surveys.
  • Your organization demands enterprise-grade security and dedicated support.
  • You manage large-scale research or product feedback with process-heavy workflows.
Consider alternatives if
  • You are a very small business with minimal survey needs.
  • You need a simple, quick survey tool without advanced analytics or complexity.

SurveyMonkey: Best for easy, customizable surveys in market and employee research. SurveyCTO: Best for enterprises needing advanced survey analytics and robust security.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or ... Read More about SurveyCTO

Entry Level Pricing

  • Starts from $25
  • Starts from $198

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do SurveyMonkey and SurveyCTO Compare on Features?

Total Features

16 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and SurveyCTO on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $198

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      SurveyCTO pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 28818 reviews)

      4.6

      (based on 110 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Overall positive sentiment highlighting reliability and advanced features, tempered by concerns about pricing transparency and complexity.

      What buyers like

      • Robust reporting
      • Enterprise support
      • Security features

      Common complaints

      • Pricing opacity
      • Complexity for basic users

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Robust reporting and data visualization capabilities

      • Enterprise-grade support and security features

      • Reliable and trusted by leading global organizations

      • Pricing details are not publicly available, requiring sales contact

      • May be complex for users needing only basic survey functionality

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      No Customers information available.

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      video-0

      4 Videos

      Top Alternatives to SurveyMonkey and SurveyCTO in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or SurveyCTO?
      SurveyCTO edges out the other on user ratings (4.6 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and SurveyCTO offer a free trial?
      Yes, both SurveyMonkey and SurveyCTO offer a free trial.
      What is the starting price of SurveyMonkey vs SurveyCTO?
      SurveyMonkey starts at $25 /User/Month. SurveyCTO starts at $198 /Month.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to SurveyCTO?
      Top alternatives to SurveyCTO include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Snap Surveys.

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