SurveyMonkey vs Retently Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…
Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.
SpotSaaS Analysis
SurveyMonkeyRetently
The core difference between SurveyMonkey and Retently lies in SurveyMonkey's focus on providing an easy-to-use platform for creating customizable surveys, while Retently is not clearly defined in its offerings. SurveyMonkey is ideal for small businesses and large enterprises looking for a straightforward survey tool, whereas Retently may appeal to organizations seeking more specialized feedback solutions, though specifics are unclear.
- Best for market and employee research - Offers customizable survey options - User-friendly interface for quick setup - Multiple distribution methods available - Suitable for both small and large companies - Priced at $25
- Specializes in customer feedback solutions - Pricing starts at $79 - Target audience and features not clearly defined - May cater to organizations needing specialized feedback - Lacks detailed information on company size suitability - Focus on retention and customer experience insights
SurveyMonkey vs Retently — at a glance
| Feature | SurveyMonkey | Retently |
|---|---|---|
| Rating | 4.1 / 5 | 4.9 / 5 |
| Reviews | 28,818 | 67 |
| Starting price | $25 /User/Month | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US |
Key differences between SurveyMonkey and Retently
- Pricing: SurveyMonkey starts at $25 /User/Month, while Retently starts at $79 /Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Retently targets Large Enterprises and Medium Business.
- User satisfaction: Retently scores higher with a 4.9-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Retently supports SaaS/Web/Cloud.
SurveyMonkey vs Retently — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Large Enterprises, Medium Business, Small Business
SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and Retently Compare on Features?
Total Features | 16 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and Retently on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | 4.9 (based on 67 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Cisco  Box  intuit |  VTEX  Chargify  Splitit |
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Media and Screenshots
Screenshots |  5 Screenshots |  7 Screenshots |
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Videos |  6 Videos |  1 Videos |
Top Alternatives to SurveyMonkey and Retently in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or Retently?
- Retently edges out the other on user ratings (4.9 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and Retently offer a free trial?
- Yes, both SurveyMonkey and Retently offer a free trial.
- What is the starting price of SurveyMonkey vs Retently?
- SurveyMonkey starts at $25 /User/Month. Retently starts at $79 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Retently?
- Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.