SurveyMonkey vs FeedbackLink Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…
SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.
SurveyMonkey vs FeedbackLink — at a glance
| Feature | SurveyMonkey | FeedbackLink |
|---|---|---|
| Rating | 5.0 / 5 | — |
| Reviews | 23 | — |
| Starting price | $25 /User/Month | $15 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US |
Key differences between SurveyMonkey and FeedbackLink
- Pricing: SurveyMonkey starts at $25 /User/Month, while FeedbackLink starts at $15 /Month.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while FeedbackLink targets Large Enterprises and Medium Business.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FeedbackLink supports SaaS/Web/Cloud.
SurveyMonkey vs FeedbackLink — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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SurveyMonkey vs FeedbackLink: Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.8/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and FeedbackLink Compare on Features?
Total Features | 16 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and FeedbackLink on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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SurveyMonkey vs FeedbackLink: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
SurveyMonkey vs FeedbackLink Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
SurveyMonkey and FeedbackLink Customers
Customers |  Cisco  Box  intuit | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
|---|---|---|
Videos |  6 Videos |  1 Videos |
Top Alternatives to SurveyMonkey and FeedbackLink in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or FeedbackLink?
- SurveyMonkey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and FeedbackLink offer a free trial?
- Yes, both SurveyMonkey and FeedbackLink offer a free trial.
- What is the starting price of SurveyMonkey vs FeedbackLink?
- SurveyMonkey starts at $25 /User/Month. FeedbackLink starts at $15 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.