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SurveyLegend vs Promoter.io vs Zonka Feedback Comparison

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SurveyLegend

4.5(1,192 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…

Promoter.io

3.8(432 reviews)

Starting at $100 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLegend leads on user satisfaction with a 4.5-star rating across 1,192 reviews.

SpotSaaS Analysis

SurveyLegendPromoter.ioZonka Feedback

The core difference between SurveyLegend and Promoter.io lies in their focus; SurveyLegend excels in creating visually appealing surveys for general feedback, while Promoter.io specializes in streamlined NPS surveys with automated analysis. Ideal buyers for SurveyLegend are teams looking for engaging survey tools without technical expertise, whereas Promoter.io is best suited for those seeking quick insights from NPS surveys with minimal setup.

- Best for creating visually engaging surveys - Ideal for teams without technical skills - Focuses on customer feedback and market research - Offers interactive survey elements - Affordable pricing at $15 - Suitable for small to medium businesses

- Best for streamlined NPS surveys - Provides automated analysis of results - Ideal for teams needing quick insights - Minimal setup effort required - Strong customer support - Pricing set at $100

SurveyLegend vs Promoter.io vs Zonka Feedback — at a glance

FeatureSurveyLegendPromoter.ioZonka Feedback
Rating4.5 / 53.8 / 54.7 / 5
Reviews1,192432130
Starting price$15 /Month$100 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPRGDPR
Data residencyGlobalUSGlobal

Key differences between SurveyLegend and Promoter.io

  • Pricing: SurveyLegend starts at $15 /Month, while Promoter.io starts at $100 /Month.
  • Free trial: Promoter.io offers a free trial; SurveyLegend does not.
  • User satisfaction: SurveyLegend scores higher with a 4.5-star average.
  • Deployment: SurveyLegend supports SaaS/Web/Cloud; Promoter.io supports SaaS/Web/Cloud.

Compare SurveyLegend vs Promoter.io vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyLegend - NPS Software
Talk to an expert
Talk to an expert
Promoter.io - NPS Software
Compare Retently
Compare Retently

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Biggest differences

Start here before you go deeper into features.

SurveyLegend

Best for creating visually engaging surveys quickly without technical skills.

Choose if
  • You need an easy-to-use tool for customer feedback and market research surveys.
  • Your team values interactive survey elements to boost respondent engagement.
  • You want real-time analytics for immediate insights during survey collection.
Consider alternatives if
  • You require advanced survey analytics without paying for premium features.
  • Your team needs extensive customization beyond standard interactive elements.

Promoter.io

Best for streamlined NPS surveys with automated analysis and strong support.

Choose if
  • You need quick, meaningful NPS insights with minimal setup effort.
  • Your team values automated machine learning analysis of survey results.
  • You want easy-to-use software with responsive customer support.
Consider alternatives if
  • Your company requires extensive native integrations beyond basic options.
  • You need highly flexible and low-cost survey customization features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyLegend: Best for creating visually engaging surveys quickly without technical skills. Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support.

Description

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend

Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $100
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

9.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyLegend has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyLegend, Promoter.io and Zonka Feedback Compare on Features?

Total Features

0 Features

19 Features

28 Features

Unique Features

No features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyLegend, Promoter.io and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • $100
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyLegend pricing
        Promoter.io pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        SurveyLegend vs Promoter.io User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        203

        89

        12

        4

        2

        30

        8

        0

        1

        1

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues.

        What buyers like

        • Ease of use
        • Customization options
        • Real-time analytics

        Common complaints

        • Limited free features
        • Technical glitches during survey creation

        Buyer sentiment

        Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations.

        What buyers like

        • Ease of use
        • Customer support
        • Automation of NPS analysis

        Common complaints

        • Pricing concerns
        • Limited flexibility and integrations

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to use interface suitable for non-technical users

        • Variety of question types and interactive elements for customization

        • Real-time statistics and data analytics for immediate insights

        • Limited features and functionalities in the free version

        • Challenges with viewing and exporting full survey results without paid subscription

        • Easy to use platform with high NPS response rates

        • Intuitive interface with customizable inputs

        • Excellent and responsive customer support

        • Relatively high pricing for small user volumes

        • Limited flexibility and features at certain pricing tiers

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Hatch

        Hatch

        Outdoorsy

        Outdoorsy

        Outdoor Voices

        Outdoor Voices

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        screenshots

        6 Screenshots

        Promoter.io screenshot

        4 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyLegend or Promoter.io?
        SurveyLegend edges out the other on user ratings (4.5 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyLegend and Promoter.io offer a free trial?
        Promoter.io offers a free trial. SurveyLegend does not.
        What is the starting price of SurveyLegend vs Promoter.io?
        SurveyLegend starts at $15 /Month. Promoter.io starts at $100 /Month.
        What are the top alternatives to SurveyLegend?
        Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.
        What are the top alternatives to Promoter.io?
        Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.

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