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Last updated:

9.3

Spot Score

Promoter.io - NPS Software

Promoter.io Pricing Plans & Top Alternatives in 2026

Streamline your NPS surveys with automated analysis.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Anonymous Feedback
  • Custom Survey URLs
  • Customer NPS
  • Data Analysis Tools

Pricing

  • Starts from $100/Month, also offers free forever plan

  • Free Trial available

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This Product has been Migrated to Retently

Promoter.io Pricing

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"Easy to use platform for collecting NPS data with high response rates."

Free Trial

✓ Available

Starting Price

$100 / /Month

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumSubscription

No credit card required · Cancel anytime · Free trial included

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Promoter.io Pricing Plans Explained

Free

Individuals & small teams
  • 250 Surveys per Month

  • Reporting

  • Unlimited Users

Scale

$150

/Month

Growing teams (10–50 people)
  • 50,000 Surveys per Month

  • Premium Support Online

  • Reporting

  • Unlimited Users

  • Turnkey Integrations

  • Text Analytics

  • SMS Surveys (Up to 500 US SMS Messages / Month)

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Promoter.io supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Promoter.io's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Promoter.io offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Promoter.io offers Free Trial, Freemium, Subscription pricing. Plans start from $100//Month.

The starting price of Promoter.io is $100/Month

Yes, Promoter.io offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Promoter.io offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Promoter.io's for exact savings.

Most SaaS products including Promoter.io allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Promoter.io's terms or contact their support team for details.

Promoter.io offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Promoter.io Support Options

Customer ServiceOnline
LocationSan Antonio, Texas

Connect with Promoter.io

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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