SurveyLab vs Zoho Forms Comparison
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…
Zoho Forms
Starting at $12 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger data flows between Zoho apps.…
SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.
SurveyLab vs Zoho Forms — at a glance
| Feature | SurveyLab | Zoho Forms |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 38 | 141 |
| Starting price | Contact for pricing | $12 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | — | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between SurveyLab and Zoho Forms
- Pricing: Zoho Forms starts at $12 /Month. SurveyLab pricing is not publicly listed.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SurveyLab vs Zoho Forms — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for easy, customizable online forms integrated within Zoho ecosystem.
- You need quick, drag-and-drop form creation with minimal setup.
- Your team uses Zoho products and wants seamless integration.
- You require versatile forms for lead generation, surveys, or event registration.
- You need extensive mobile-optimized form designs and templates.
- Your workflows depend on broad third-party app integrations beyond Zoho.
SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys. Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem.
Description | SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab | Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger ... Read More about Zoho Forms |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | Not Available | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyLab and Zoho Forms Compare on Features?
Total Features | 11 Features | 26 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyLab and Zoho Forms on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SurveyLab User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyLab or Zoho Forms?
- SurveyLab edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyLab and Zoho Forms offer a free trial?
- Yes, both SurveyLab and Zoho Forms offer a free trial.
- What is the starting price of SurveyLab vs Zoho Forms?
- SurveyLab starts at Contact for pricing. Zoho Forms starts at $12 /Month.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.
- What are the top alternatives to Zoho Forms?
- Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.