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Surveyhero vs SurveyMonkey Comparison

Last updated:

Surveyhero

4.7(42 reviews)

Starting at $25 /Month

  • Individuals
  • Large Enterprises

Surveyhero is a survey/user feedback software that transforms website/application into a platform to understand what the customers want, without hassles of setting up surveys or writing custom code.

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

Surveyhero leads on user satisfaction with a 4.7-star rating across 42 reviews.

Surveyhero vs SurveyMonkey — at a glance

FeatureSurveyheroSurveyMonkey
Rating4.7 / 54.1 / 5
Reviews4228,818
Starting price$25 /Month$25 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Surveyhero and SurveyMonkey

  • Pricing: Surveyhero starts at $25 /Month, while SurveyMonkey starts at $25 /User/Month.
  • Free trial: SurveyMonkey offers a free trial; Surveyhero does not.
  • Target audience: Surveyhero is built for Individuals and Large Enterprises, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Surveyhero scores higher with a 4.7-star average.
  • Deployment: Surveyhero supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Surveyhero vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Surveyhero - Survey/ User Feedback Software
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SurveyMonkey - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Surveyhero

Best for

Individuals, Large Enterprises, Medium Business

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Surveyhero typically suits Individuals and Large Enterprises. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Surveyhero is a survey/user feedback software that transforms website/application into a platform to understand what the customers want, without hassles of setting up surveys or writing ... Read More about Surveyhero

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $25

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.7

(42)

Best Company Size

Small BusinessLarge Enterprises
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Software Demo

Demo

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How do Surveyhero and SurveyMonkey Compare on Features?

Total Features

13 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Surveyhero and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $25

      Pricing Plans

      • Basic

        • 10 questions per survey

        • 100 responses per survey

        • Up to 30 days per survey

      • Professional (individual)

        • Unlimited number of surveys

        • Unlimited questions & responses

        • Filter and export your results

      • Business (individual)

        • Incudes featured of Professional plan, plus

        • All advanced features

        • Priority email support

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Surveyhero pricing
      SurveyMonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Surveyhero User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 42 reviews)

      4.1

      (based on 28818 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 42 reviews, with consistently positive feedback.

      What buyers like

      • Easy setup process
      • No coding required
      • Customer insights focus

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • No offline survey capabilities

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • No coding required, making it accessible for all users.

      • Focus on customer insights helps drive business decisions.

      • User-friendly design ensures quick survey setup.

      • Lacks advanced survey logic features.

      • Reporting options may not satisfy all users.

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      List of Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      No screenshots available.

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      6 Videos

      Top Alternatives to Surveyhero and SurveyMonkey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Surveyhero or SurveyMonkey?
      Surveyhero edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Surveyhero and SurveyMonkey offer a free trial?
      SurveyMonkey offers a free trial. Surveyhero does not.
      What is the starting price of Surveyhero vs SurveyMonkey?
      Surveyhero starts at $25 /Month. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to Surveyhero?
      Top alternatives to Surveyhero include SurveyMonkey, QuestionPro, SurveyFoxy, SurveySparrow, SurveyNuts.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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