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Compare SuiteCRM vs Close vs Salesforce Sales Cloud vs Thryv

SuiteCRM - CRM Software
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Close - CRM Software
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Overview

Description

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

8.9/10

8.6/10

User Ratings

4.3

(91)
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Software Demo

Demo

Features

Total Features

9 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Solo

            $19

            /user/month

            • Everything in Essential but:

            • Limited to 1 user

            • Limited to 10k leads

          • Essentials

            $49

            /user/month

            • Unlimited contacts & leads

            • Multiple pipelines

            • Advanced lead & activity filters

            Show more +

          • Growth

            $109

            /user/month

            • Everything in Essentials plus:

            • Automated workflows

            • Power Dialer

            Show more +

          • Browse all pricing plans
          Pricing Pagesuitecrm pricingclose pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          79

          Very Good

          23

          Good

          4

          Poor

          2

          Terible

          1

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a ...Read more

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Pros and Cons
          • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.

          • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.

          • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

          • Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.

          • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.

          • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.

          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Oneworld Accurancy

          Oneworld Accurancy

          Humanetics

          Humanetics

          Scottish Book Trust

          Scottish Book Trust

          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Media and Screenshots

          Screenshots
          Lead View

          3 Screenshots

          All Leads

          12 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SuiteCRM and Close offer a Free Trial.

          SuiteCRM is designed for Large Enterprises, Medium Business and Small Business.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          The starting price of Close begins at $9/user/month when yearly, while pricing details for SuiteCRM are unavailable.

          Some top alternatives to SuiteCRM includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, HubSpot CRM, Vtiger, SutiCRM, Sugar Sell, SalesCRM, Soffront CRM, SimpleCRM, Simply CRM, Odoo CRM and Cratio CRM.

          Some top alternatives to Close includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].