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GrowthScore vs Startquestion vs Zonka Feedback Comparison

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GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

Startquestion

4.8(202 reviews)

Starting at $41 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues.…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Startquestion leads on user satisfaction with a 4.8-star rating across 202 reviews.

SpotSaaS Analysis

GrowthScoreStartquestionZonka Feedback

The core difference lies in the target audience and complexity of features, with GrowthScore catering to mid-to-large teams seeking comprehensive multi-channel NPS insights, while Startquestion is designed for small to medium businesses that prioritize simplicity and ease of use. Ideal buyers for GrowthScore are larger organizations focused on strategic insights, whereas Startquestion is perfect for smaller businesses looking for straightforward survey solutions.

- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Suitable for 51-500 and 500+ employees - Price: $19 - Ideal for strategic business decisions

- Best for small to medium businesses - Simple, effective NPS surveys - Easy-to-use interface - Quick survey setup - Reliable customer support - Price: $41

GrowthScore vs Startquestion vs Zonka Feedback — at a glance

FeatureGrowthScoreStartquestionZonka Feedback
Rating4.2 / 54.8 / 54.7 / 5
Reviews7202130
Starting price$19 /Month$41 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between GrowthScore and Startquestion

  • Pricing: GrowthScore starts at $19 /Month, while Startquestion starts at $41 /Month.
  • User satisfaction: Startquestion scores higher with a 4.8-star average.
  • Deployment: GrowthScore supports SaaS/Web/Cloud; Startquestion supports SaaS/Web/Cloud.

Compare GrowthScore vs Startquestion vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GrowthScore - NPS Software
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Startquestion - NPS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Startquestion

Best for small to medium businesses needing simple, effective NPS surveys.

Choose if
  • You want an easy-to-use, intuitive interface for quick survey setup
  • You need reliable customer support and responsive service
  • You require flexible survey options without complex configurations
Consider alternatives if
  • Your organization demands advanced features and extensive customizations
  • You require broad third-party integrations and marketplace apps

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights. Startquestion: Best for small to medium businesses needing simple, effective NPS surveys.

Description

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a ... Read More about Startquestion

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $19
  • Starts from $41 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.3/10

9.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

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How do GrowthScore, Startquestion and Zonka Feedback Compare on Features?

Total Features

12 Features

27 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
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Compare GrowthScore, Startquestion and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • $41 , Billed Yearly
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Start

          • 50+ survey templates

          • Intuitive interface

          • All question types

          Show more +

        • Business

          • Includes features of Start plan, plus

          • Recurring invitations

          • Company sender email address

          Show more +

        • Team

          • Includes features of Business plan, plus

          • Multiple users

          • Survey collaboration

          Show more +

        • Browse all pricing plans
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        GrowthScore pricing
        Startquestion pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        GrowthScore vs Startquestion User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 7 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        17

        2

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

        What buyers like

        • Multi-channel feedback collection
        • Actionable insights
        • NPS measurement accuracy

        Common complaints

        • Pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally express high satisfaction with Startquestion’s ease of use, customer support, and survey flexibility, though some desire more advanced features and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Survey customization

        Common complaints

        • Limited advanced features
        • Lack of integrations

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Multi-channel customer feedback collection

        • Actionable insights for business decision making

        • Strong Net Promoter Score measurement capabilities

        • Limited publicly available pricing information

        • Smaller user base with only 7 ratings

        • Easy to use and intuitive interface

        • Excellent customer service and support

        • Variety of survey options and configurations

        • Limited selection of advanced features and customizations

        • Lack of marketplace apps and connectors for enhanced functionalities

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        screenshot

        3 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, GrowthScore or Startquestion?
        Startquestion edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do GrowthScore and Startquestion offer a free trial?
        Yes, both GrowthScore and Startquestion offer a free trial.
        What is the starting price of GrowthScore vs Startquestion?
        GrowthScore starts at $19 /Month. Startquestion starts at $41 /Month.
        What are the top alternatives to GrowthScore?
        Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
        What are the top alternatives to Startquestion?
        Top alternatives to Startquestion include Zonka Feedback, FeedbackLink, YesInsights, Promoter Ninja, Trustmary.

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