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Compare Spiceworks Help Desk vs SolarWinds Service Desk

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Overview

Description

Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
  • No free trial
Spotsaas Score

8.7/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

12 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        16

        Very Good

        14

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        3 Screenshots

        All Networked Devices

        6 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        SolarWinds Service Desk offers Free Trial, but Spiceworks Help Desk does not.

        Spiceworks Help Desk is designed for Large Enterprises, Medium Business and Small Business.

        SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for Spiceworks Help Desk are unavailable.

        Some top alternatives to Spiceworks Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, GetHelp, Sitehelpdesk, HESK, Help Desk Premier and DeskXpand.

        Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].