Sparkcentral vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Sparkcentral (70) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Not Available	Starts from $25 , yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	8.6/10	9.6/10
User Ratings	4.4 (94)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo

How do Sparkcentral, Salesforce Service Cloud, Zendesk Support and Zoho Desk Compare on Features?

Total Features	7 Features	17 Features
Unique Features
	Get Quote	Get Quote

What Do Sparkcentral, Salesforce Service Cloud, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	Not Available	$25 , yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Sparkcentral vs Salesforce Service Cloud vs Zendesk Support User Reviews & Rating Comparison

User Ratings	4.4 (based on 94 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 50 Very Good 18 Good 2 Poor 0 Terible 0	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Sparkcentral	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 Salesforce Service Cloud 4.6	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud offers Free Trial, but Sparkcentral does not.

Sparkcentral is designed for Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Sparkcentral are unavailable.

Some top alternatives to Sparkcentral includes ZoomInfo Chat, LiveAgent, Salesforce Service Cloud, SupportChamp, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Little SaaS Communication and Salesforce Chat.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Sparkcentral vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Sparkcentral

Salesforce Service Cloud

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Sparkcentral, Salesforce Service Cloud, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Sparkcentral, Salesforce Service Cloud, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Sparkcentral vs Salesforce Service Cloud vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Sparkcentral

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure