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SolarWinds RMM vs Syncro vs ManageEngine RMM Central Comparison

Last updated:

SolarWinds RMM

4.3(196 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM provides meaningful informatio…

Syncro

4.9(88 reviews)

Starting at $129 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Syncro is the MSP Platform of the Future, providing a comprehensive all-in-one solution that lets you manage and expand your business. Enjoy reduced overhead, administration processes, contract and billing integrations,…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

Syncro leads on user satisfaction with a 4.9-star rating across 88 reviews.

SolarWinds RMM vs Syncro vs ManageEngine RMM Central — at a glance

FeatureSolarWinds RMMSyncroManageEngine RMM Central
Rating4.3 / 54.9 / 5
Reviews19688
Starting priceContact for pricing$129 /user/monthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryNetwork Monitoring SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsSOC 2, GDPRGDPR
Data residencyUSUS

Key differences between SolarWinds RMM and Syncro

  • Pricing: Syncro starts at $129 /user/month. SolarWinds RMM pricing is not publicly listed.
  • Target audience: SolarWinds RMM is built for Large Enterprises and Medium Business, while Syncro targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Syncro scores higher with a 4.9-star average.
  • Deployment: SolarWinds RMM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Syncro supports SaaS/Web/Cloud.

Compare SolarWinds RMM vs Syncro vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SolarWinds RMM - Network Monitoring Software
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Syncro - New SaaS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

SolarWinds RMM

Best for comprehensive, automated network monitoring in SMBs and MSPs.

Choose if
  • You need real-time, detailed LAN and WAN performance monitoring.
  • You want automated patch management to reduce manual IT tasks.
  • Your team requires a scalable solution with strong operational automation.
Consider alternatives if
  • You prefer a simple, minimalistic network monitoring tool with easy setup.
  • You require extensive third-party integrations beyond the platform’s limited options.

Syncro

Best all-in-one MSP platform with no per-device fees and integrated billing.

Choose if
  • You need a unified platform combining RMM, help desk, billing, and automation.
  • You want to avoid per-device fees to reduce overhead costs.
  • You value regular feature updates driven by user feedback.
Consider alternatives if
  • You require transparent, publicly available pricing before commitment.
  • You prefer simpler or more specialized tools over a broad feature set.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

SolarWinds RMM: Best for comprehensive, automated network monitoring in SMBs and MSPs. Syncro: Best all-in-one MSP platform with no per-device fees and integrated billing.

Description

SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM ... Read More about SolarWinds RMM

Syncro is the MSP Platform of the Future, providing a comprehensive all-in-one solution that lets you manage and expand your business. Enjoy reduced overhead, administration processes, ... Read More about Syncro

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Not Available
  • Starts from $129 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.9

(88)

Best Company Size

1-50 employees51-500 employees
FreelancersMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SolarWinds RMM

  • Comprehensive Monitoring: With SolarWinds RMM, you gain real-time visibility into your entire IT infrastructure. As a manager, this means you can proactively address potential issues before they escalate, ensuring seamless operations.
  • Automated Maintenance: Administrators will appreciate the automated patch management feature, which minimizes manual tasks and reduces the risk of security vulnerabilities. This allows your team to focus on strategic initiatives rather than routine updates.
  • Scalable Solution: Whether you're a small business or managing multiple client sites, SolarWinds RMM easily scales to meet your needs. This flexibility empowers executives to expand their services without the hassle of overhauling existing systems.

Syncro

No key benefits available yet.

Best fit

Best fit

SolarWinds RMM

  • 1 to 500 employees
  • Managed Service Providers (MSPs), IT service companies, Healthcare, Education, Financial Services, and Professional Services
  • IT Managers, Network Administrators, System Administrators, and Help Desk Technicians

Syncro

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

SolarWinds RMM

  • Users may seek alternatives due to high costs associated with SolarWinds RMM, especially for small to medium-sized businesses that require budget-friendly solutions without compromising on essential features.
  • Some organizations might experience performance issues or slow response times with SolarWinds RMM, prompting them to explore more efficient options that ensure smoother operations and better user experiences.
  • Companies with specific compliance requirements may find SolarWinds RMM lacking in necessary features, leading them to consider alternatives that offer enhanced security and regulatory compliance tools.

Syncro

No alternatives guidance available yet.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

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How do SolarWinds RMM, Syncro and ManageEngine RMM Central Compare on Features?

Total Features

8 Features

32 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SolarWinds RMM, Syncro and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $129 , yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Core Plan

          $139

          /user/month

          • Fully integrated RMM & PSA

          • Unlimited RMM agents for Windows & Mac devices

          • Powerful scripting engine

          Show more +

        • Team Plan

          $189

          /user/month

          • Entra ID

          • Advanced Ticket Creation Automation & Assignments

          • Expanded Splashtop Features

          Show more +

        • Not Available

        Pricing Page

        SolarWinds RMM pricing
        Syncro pricing
        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SolarWinds RMM vs Syncro User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        74

        46

        6

        2

        0

        87

        33

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights comprehensive features and strong support, tempered by concerns about interface complexity and integration issues.

        What buyers like

        • Comprehensive monitoring capabilities
        • Automation and efficiency improvements
        • Customer support and training resources

        Common complaints

        • Complexity of user interface
        • Integration and latency issues

        Buyer sentiment

        Buyers generally express high satisfaction with Syncro's comprehensive features and cost efficiency, praising its all-in-one approach and continuous improvements.

        What buyers like

        • Comprehensive feature set
        • Cost savings with no per-device fees
        • Responsive product updates

        Common complaints

        • Lack of transparent pricing
        • Complexity of the platform

        No expert review available for this product

        Pros and Cons

        • Comprehensive real-time network monitoring and management tools

        • Automated patch management reducing manual maintenance tasks

        • Intuitive dashboard with easy access to critical network information

        • Complex interface that may require time to learn

        • Latency and occasional lag affecting user experience

        • All-in-one platform combining RMM, help desk, billing, and automation

        • No per-device fees reducing overhead costs

        • Regular feature updates driven by user feedback

        • Pricing details are not publicly available

        • Potential complexity due to broad feature set

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View

        12 Screenshots

        Syncro Live

        5 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SolarWinds RMM or Syncro?
        Syncro edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SolarWinds RMM and Syncro offer a free trial?
        Yes, both SolarWinds RMM and Syncro offer a free trial.
        What is the starting price of SolarWinds RMM vs Syncro?
        SolarWinds RMM starts at Contact for pricing. Syncro starts at $129 /user/month.
        What are the top alternatives to SolarWinds RMM?
        Top alternatives to SolarWinds RMM include RemoteToPC, Domotz PRO, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor.
        What are the top alternatives to Syncro?
        Top alternatives to Syncro include ManageEngine RMM Central, Naverisk RMM & PSA, Atera, N-able MSP Manager, SuperOps PSA Software.

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