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9.5

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SolarWinds RMM - Network Monitoring Software

SolarWinds RMM

Maximize network performance with SolarWinds RMM.

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SolarWinds RMM offers custom pricing plan

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What is SolarWinds RMM?

SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM provides meaningful information about LAN and WAN environment including actual bandwidth utilization through to application-level performance metrics.

Pricing

  • SolarWinds RMM offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

SolarWinds RMM software demo

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SolarWinds RMM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

SolarWinds RMM is best suited for

  • employee count

    Employee count: 1 to 500 employees

  • industries

    Industries: Managed Service Providers (MSPs), IT service companies, Healthcare, Education, Financial Services, and Professional Services

  • Job titles

    Job Titles: IT Managers, Network Administrators, System Administrators, and Help Desk Technicians

Benefits of using SolarWinds RMM

  • Comprehensive Monitoring: With SolarWinds RMM, you gain real-time visibility into your entire IT infrastructure. As a manager, this means you can proactively address potential issues before they escalate, ensuring seamless operations.

  • Automated Maintenance: Administrators will appreciate the automated patch management feature, which minimizes manual tasks and reduces the risk of security vulnerabilities. This allows your team to focus on strategic initiatives rather than routine updates.

  • Scalable Solution: Whether you're a small business or managing multiple client sites, SolarWinds RMM easily scales to meet your needs. This flexibility empowers executives to expand their services without the hassle of overhauling existing systems.

Explanation of SolarWinds RMM Key Features

  • Resource Management

    SolarWinds RMM’s Resource Management feature provides a comprehensive overview of your IT assets and their utilization. It enables administrators to track hardware and software resources across multiple endpoints, ensuring that you have the right resources allocated where they are needed most. By identifying underutilized assets, businesses can optimize their infrastructure, reduce costs, and enhance performance. This feature solves the challenge of inefficient resource allocation, allowing for informed decision-making regarding upgrades, replacements, or redistributions.

  • Internet Usage Monitoring

    With Internet Usage Monitoring, SolarWinds RMM allows organizations to track and analyze the internet activities of users across their network. This feature provides insights into bandwidth consumption and identifies potentially problematic applications or websites that may be affecting performance. By understanding how internet resources are being utilized, businesses can implement policies to optimize usage, improve productivity, and ensure compliance with corporate guidelines. This addresses the challenge of managing network traffic effectively while maintaining employee productivity.

  • IP Address Monitoring

    The IP Address Monitoring feature is crucial for maintaining network integrity and security. It keeps track of all IP addresses in use within your environment, providing real-time updates on their status. This helps in quickly identifying conflicts or unauthorized devices that may pose a security risk. By automating the monitoring process, businesses can reduce downtime associated with IP conflicts and enhance their overall security posture. This feature addresses the challenge of network visibility and management, ensuring that IT teams have complete oversight of IP allocations.

  • Real Time Analytics

    Real Time Analytics delivers immediate insights into system performance and health metrics across your IT infrastructure. By leveraging data collected from various endpoints, this feature allows managers to make timely decisions based on current conditions rather than historical data alone. Whether it’s identifying spikes in resource usage or detecting anomalies, Real Time Analytics helps businesses respond proactively to potential issues before they escalate into significant problems. This solves the challenge of reactive management by enabling a more agile response to operational changes.

  • Server Monitoring

    The Server Monitoring feature provides continuous oversight of server performance metrics such as CPU load, memory usage, and disk space availability. By proactively monitoring these critical parameters, SolarWinds RMM helps ensure that servers operate at optimal levels, reducing the risk of outages or slowdowns that can affect business operations. This feature addresses the challenge of maintaining server reliability and availability, allowing IT teams to intervene before minor issues develop into major incidents.

  • SLA Monitoring

    SLA Monitoring enables organizations to track compliance with service level agreements (SLAs) in real time. This feature provides visibility into response times, resolution times, and other key performance indicators associated with service delivery. By keeping a close eye on SLA adherence, businesses can ensure they meet contractual obligations to clients while also identifying areas for improvement in service delivery processes. This solves the challenge of accountability in service management by providing clear data on performance against established standards.

  • Uptime Monitoring

    Uptime Monitoring is essential for ensuring that critical systems are available when needed. This feature continuously checks the availability of servers and services, alerting IT teams to any downtime immediately. By minimizing response times to outages or performance degradations, organizations can maintain high levels of service continuity and customer satisfaction. This addresses the challenge of unplanned downtime by providing proactive alerts that enable swift corrective actions.

  • Web Traffic Reporting

    The Web Traffic Reporting feature offers detailed insights into how users interact with your website or online services. It tracks visitor patterns, page views, and user engagement metrics to help businesses understand their audience better. By analyzing this data, organizations can make informed decisions about marketing strategies and website enhancements aimed at improving user experience and engagement. This feature addresses the challenge of understanding user behavior in order to optimize web presence and drive business growth effectively.

SolarWinds RMM Pricing

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Free Trial

  • Yes, It's available

SolarWinds RMM Pricing

  • SolarWinds RMM offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

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Screenshots of the SolarWinds RMM Pricing Page

Disclaimer: Pricing information for SolarWinds RMM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to SolarWinds RMM?

  • Users may seek alternatives due to high costs associated with SolarWinds RMM, especially for small to medium-sized businesses that require budget-friendly solutions without compromising on essential features.

  • Some organizations might experience performance issues or slow response times with SolarWinds RMM, prompting them to explore more efficient options that ensure smoother operations and better user experiences.

  • Companies with specific compliance requirements may find SolarWinds RMM lacking in necessary features, leading them to consider alternatives that offer enhanced security and regulatory compliance tools.

  • Businesses looking for more customizable solutions might find SolarWinds RMM's rigid framework limiting, encouraging them to explore platforms that provide greater flexibility and tailored functionalities to meet unique needs.

  • Users may also seek alternatives due to customer support concerns, particularly if they feel that response times or service quality do not meet their expectations, prompting a search for providers with better support systems.

SolarWinds RMM Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 128 reviews

Rating Distribution

Excellent

(74)

Very Good

(46)

Good

(6)

Poor

(2)

Terible

(0)

Expert's Review

SolarWinds RMM stands out as a reliable and feature-rich tool for businesses looking to enhance operational efficiency and customer service. The software excels in providing a comprehensive set of tools, from automated patch management to remote monitoring, which simplifies complex workflows and boosts employee productivity. Its real-time visibility and remote ...Read more

SolarWinds RMM pros and cons

  • Offers a comprehensive set of tools that help in monitoring and managing network activities effectively.

  • Provides automation and self-healing capabilities, streamlining tasks and improving efficiency.

  • Easy to use interface and intuitive dashboard for quick access to information.

  • Excellent customer support and training resources available for users.

  • Some users may find the interface and structure complex, requiring additional time for familiarization.

  • Issues with latency and occasional lag in operations, impacting user experience.

User Review

R

Rocky

11/14/21

4 out of 5

Good to have RMM by our side to keep us updated always.

PROS & CONS What are the best aspects of this product? It comes with an excellent set of tools that can help you do your job better. It comes with ...

Read more

A

Anthony

11/01/21

5 out of 5

Amazingly great resource.

PROS & CONS What are the best aspects of this product? It gives us better opportunities to serve people in a manner that they expect and deserve. We ...

Read more

K

Kennedi

10/30/21

4 out of 5

It comes with so many impressive things, but it's not easy to learn how it works.

PROS & CONS What are the best aspects of this product? One look into the portal, and you will see everything that you need. The settings are so ...

Read more

E

Estella

07/30/21

5 out of 5

This product is known for doing an excellent job in terms of scalability.

PROS & CONS What are the best aspects of this product? No need to think out of the box for complete solutions on difficult workflows. SolarWinds ...

Read more

SolarWinds RMM Support

Contact

+61 (0)2 8412 4905

Customer Service

24/7 (Live rep)

Online

Location

Austin, TX

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SolarWinds RMM is a Network Monitoring Software. SolarWinds RMM offers Resource Management, Internet Usage Monitoring, IP Address Monitoring, Real Time Analytics, Server Monitoring and many more functionalities.

Some top alternatives to SolarWinds RMM includes RemoteToPC, Domotz PRO, Naverisk RMM & PSA, Ne.Mo. Network Monitoring and ITarian RMM.

No, SolarWinds RMM doesn't provide API.

Yes, SolarWinds RMM provides a mobile app.

SolarWinds RMM is located in Austin, TX

SolarWinds RMM offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the SolarWinds RMM as of now.

The starting price is not disclosed by SolarWinds RMM. You can visit SolarWinds RMM pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.