SmartSurvey vs SurveyMonkey Enterprise Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
SurveyMonkey Enterprise
Starting at $25 /User/Month
- Large Enterprises
- Medium Business
SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA compliance make sure all feedback-re…
SmartSurvey vs SurveyMonkey Enterprise — at a glance
| Feature | SmartSurvey | SurveyMonkey Enterprise |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 187 | 4,378 |
| Starting price | Contact for pricing | $25 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep) |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between SmartSurvey and SurveyMonkey Enterprise
- Pricing: SurveyMonkey Enterprise starts at $25 /User/Month. SmartSurvey pricing is not publicly listed.
- Free trial: SmartSurvey offers a free trial; SurveyMonkey Enterprise does not.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; SurveyMonkey Enterprise supports SaaS/Web/Cloud.
SmartSurvey vs SurveyMonkey Enterprise — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Large Enterprises, Medium Business
SmartSurvey typically suits Large Enterprises and Medium Business. SurveyMonkey Enterprise tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA ... Read More about SurveyMonkey Enterprise |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and SurveyMonkey Enterprise Compare on Features?
Total Features | 16 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and SurveyMonkey Enterprise on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SmartSurvey User Reviews & Rating Comparison
User Ratings | 4.5 (based on 187 reviews) | 4.5 (based on 4378 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4378 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  NHS  IBM  Vodafone | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to SmartSurvey and SurveyMonkey Enterprise in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or SurveyMonkey Enterprise?
- SmartSurvey and SurveyMonkey Enterprise are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
- Do SmartSurvey and SurveyMonkey Enterprise offer a free trial?
- SmartSurvey offers a free trial. SurveyMonkey Enterprise does not.
- What is the starting price of SmartSurvey vs SurveyMonkey Enterprise?
- SmartSurvey starts at Contact for pricing. SurveyMonkey Enterprise starts at $25 /User/Month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to SurveyMonkey Enterprise?
- Top alternatives to SurveyMonkey Enterprise include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.