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8.5

Spot Score

SurveyMonkey Enterprise - Survey/ User Feedback Software

SurveyMonkey Enterprise Review: Is It The Right Survey/ User Feedback Software For Your Team?

Best for Mid-market · Enterprise

GDPRSOC 2HIPAA

4.5

4,378 verified reviews
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Starts from $25 / User / Month

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What is SurveyMonkey Enterprise?

SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA compliance make sure all feedback-related data is monitored safely. With a unified dashboard, admins get advanced visibility and control over the data gathered, while API and integrated platforms like Marketo and Power BI help in merging stored info with preexisting data. Businesses can also optimize the

Pricing

  • Starts from $25 / User / Month

Best For

Designed for mid-market and enterprise teams

Security & Compliance

SOC 2
GDPR
HIPAA
  • Single Sign-On (SSO)

  • Data residency:Global

SurveyMonkey Enterprise Software Demo

SurveyMonkey Enterprise was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider SurveyMonkey Enterprise

Team types
Large Enterprises, Medium Business

Why teams choose SurveyMonkey Enterprise

  • Top-grade data security ensures compliance with regulations.

  • Unified dashboard provides comprehensive oversight.

  • API integrations enhance data management capabilities.

Is SurveyMonkey Enterprise right for you?

What buyers should know before shortlisting SurveyMonkey Enterprise

SurveyMonkey Enterprise provides a secure and comprehensive survey management platform tailored for businesses. Its strong compliance and data security features make it a top choice for organizations handling sensitive information.

Pros and cons

SurveyMonkey Enterprise pros and cons

  • SurveyMonkey Enterprise pros
  • Top-grade data security ensures compliance with regulations.

  • Unified dashboard provides comprehensive oversight.

  • API integrations enhance data management capabilities.

  • SurveyMonkey Enterprise cons
  • Setup can be complex and time-consuming.

  • Higher costs may deter smaller businesses.

4.5/5 rating
From $25

Ready to try it?

Get started with SurveyMonkey Enterprise

Connect with the team for a personalised demo.

See Plans & Pricing

Still comparing?

See how it stacks up

Compare SurveyMonkey Enterprise side-by-side with top Survey/ User Feedback Software alternatives.

SurveyMonkey
SmartSurvey
QuestionPro
+8 more
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SurveyMonkey Enterprise reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 4378 reviews, with consistently positive feedback.

What buyers like

  • High-level data security
  • Unified dashboard for admins
  • API integrations

Common complaints

  • Complex setup process
  • Higher cost for enterprise features
  • Limited customization options

4.5

Very Good

Based on 4378 ratings & 0 reviews

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What are the features of SurveyMonkey Enterprise?

43%

Feature coverage

15 of 35 tracked features

360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…

Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…

Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…

Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…

Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…

Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…

Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…

Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…

An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…

Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…

A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…

Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…

Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…

Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…

Security & Compliance

SurveyMonkey Enterprise security and data handling

Key compliance certifications and security features for IT and security teams evaluating SurveyMonkey Enterprise.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
SSAE-16✓ Certified
SOCII✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

SurveyMonkey Enterprise Support Options

Customer Service24/7 (Live rep)
LocationSan Mateo, California

Frequently Asked Questions About SurveyMonkey Enterprise

Common questions buyers ask before choosing SurveyMonkey Enterprise.

SurveyMonkey Enterprise is a Survey/ User Feedback Software. SurveyMonkey Enterprise offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.

Buyers commonly note the following limitations of SurveyMonkey Enterprise: Setup can be complex and time-consuming.; Higher costs may deter smaller businesses.; Limited customization options compared to competitors..

Some top alternatives to SurveyMonkey Enterprise includes SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow and UserFace.

SurveyMonkey Enterprise offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the SurveyMonkey Enterprise as of now.

The starting price of SurveyMonkey Enterprise is $25/User/Month

Ready to try it?

Get started with SurveyMonkey Enterprise

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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