Smartsupp vs Chatamo vs ZoomInfo Chat Comparison
Smartsupp
Starting at $10 /User/Month
- Freelancers / Consultants
- Large Enterprises
Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily in…
Chatamo
Starting at $37 /Month
- Free Trial
- Large Enterprises
- Medium Business
Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve your customers on various messagin…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Smartsupp leads on user satisfaction with a 4.4-star rating across 80 reviews.
SpotSaaS Analysis
SmartsuppChatamoZoomInfo Chat
The core difference between Smartsupp and Chatamo lies in Smartsupp's focus on providing an easy-to-use live chat solution tailored for small to medium-sized businesses, while Chatamo lacks specific targeting and details for its ideal users. Smartsupp is ideal for SMBs looking for reliable visitor engagement, whereas Chatamo may appeal to businesses with a higher budget seeking a more customizable chat solution.
- Best for SMBs needing live chat solutions - Strong privacy features - Intuitive interface for easy use - Minimal downtime for quick responses - Affordable pricing at $10 - Ideal for e-commerce websites
- Higher price point at $37 - Lacks specific targeting for users - May offer more customization options - Not explicitly designed for SMBs - Details on features and benefits are unclear - Potentially suitable for larger businesses or specific needs
Smartsupp vs Chatamo vs ZoomInfo Chat — at a glance
| Feature | Smartsupp | Chatamo | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.4 / 5 | — | — |
| Reviews | 80 | — | — |
| Starting price | $10 /User/Month | $37 /Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | US | Global | US |
Key differences between Smartsupp and Chatamo
- Pricing: Smartsupp starts at $10 /User/Month, while Chatamo starts at $37 /Month.
- Free trial: Chatamo offers a free trial; Smartsupp does not.
- Target audience: Smartsupp is built for Freelancers / Consultants and Large Enterprises, while Chatamo targets Large Enterprises and Medium Business.
- Deployment: Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Chatamo supports SaaS/Web/Cloud.
Compare Smartsupp vs Chatamo vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for SMBs seeking easy, reliable live chat with strong privacy features.
- You run an e-commerce or SMB website needing straightforward visitor engagement.
- Your team values an intuitive interface with minimal downtime for prompt responses.
- You require end-to-end encryption to ensure secure customer conversations.
- Your enterprise demands extensive chat customization and complex integrations.
- You rely heavily on mobile app notifications and advanced mobile usability.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Smartsupp typically suits Freelancers / Consultants and Large Enterprises. Chatamo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More about Smartsupp | Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve ... Read More about Chatamo | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Smartsupp, Chatamo and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 6 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Smartsupp, Chatamo and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Smartsupp vs Chatamo User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns. What buyers like
Common complaints
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Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Dara bags  Insportline  Motorgarten | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  1 Videos |  1 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Smartsupp or Chatamo?
- Smartsupp edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Smartsupp and Chatamo offer a free trial?
- Chatamo offers a free trial. Smartsupp does not.
- What is the starting price of Smartsupp vs Chatamo?
- Smartsupp starts at $10 /User/Month. Chatamo starts at $37 /Month.
- What are the top alternatives to Smartsupp?
- Top alternatives to Smartsupp include ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat.
- What are the top alternatives to Chatamo?
- Top alternatives to Chatamo include ZoomInfo Chat, Quickchat, ChatBot, LiveChat, Crisp.