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Smartsheet vs Teamleader vs Bigin by Zoho CRM Comparison

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Smartsheet

4.6(2,318 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Teamleader

4.6(96 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Teamleader is a CRM that works for small businesses to help run their operation. With a simple interface that centers around your tasks and notes, invoices and payments, reports and exports, communication and follow-up.…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Teamleader leads on user satisfaction with a 4.6-star rating across 96 reviews.

Smartsheet vs Teamleader vs Bigin by Zoho CRM — at a glance

FeatureSmartsheetTeamleaderBigin by Zoho CRM
Rating4.6 / 54.6 / 54.6 / 5
Reviews2,31896243
Starting price$9 /monthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryProject Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobal

Key differences between Smartsheet and Teamleader

  • Pricing: Smartsheet starts at $9 /month. Teamleader pricing is not publicly listed.
  • Target audience: Smartsheet is built for Freelancers / Consultants and Large Enterprises, while Teamleader targets Large Enterprises and Medium Business.
  • User satisfaction: Teamleader scores higher with a 4.6-star average.
  • Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Teamleader supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Smartsheet vs Teamleader vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Free PDF comparison

Download this Smartsheet vs Teamleader vs Bigin by Zoho CRM comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Teamleader

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Smartsheet typically suits Freelancers / Consultants and Large Enterprises. Teamleader tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Teamleader is a CRM that works for small businesses to help run their operation. With a simple interface that centers around your tasks and notes, invoices and payments, reports and ... Read More about Teamleader

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.56

(2318)

4.6

(96)

Best Company Size

50-500 employees501-5,000 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartsheet

  • With Smartsheet, teams can collaborate in real-time, keeping everyone aligned. This builds transparency and accountability within projects, making it easier for managers to track progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that let you visualize project data at a glance. This feature helps executives make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
Best fit

Best fit

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
Watchouts

Reasons buyers look elsewhere

Smartsheet

  • Pricing exceeds $25/month per user for most teams — competitors like Monday.com and Asana offer similar features at $10–15/month
  • Lacks native construction and software development templates — teams in these industries typically layer in specialized tools like Procore or Jira
  • Steep learning curve requires 4–6 weeks of training for new users — alternatives like Trello and ClickUp have faster onboarding

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Smartsheet, Teamleader and Bigin by Zoho CRM Compare on Features?

Total Features

21 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

Compare Smartsheet, Teamleader and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Pro

          $12

          /month

          • Unlimited free Viewers

          • Gantt, grid, board, and calendar view

          • Rich formulas

          Show more +

        • Business

          $24

          /month

          • Includes features of Pro plan, plus:

          • Unlimited free Guests

          • Timeline view

          Show more +

        • Enterprise

          Custom

          • Includes features of Business plan, plus

          • AI formulas, texts, and charts

          • SAML-based SSO

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Smartsheet pricing
        Teamleader pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Smartsheet vs Teamleader User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        1840

        427

        95

        34

        18

        80

        7

        3

        2

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

        What buyers like

        • Ease of use
        • Customizability
        • Automation capabilities

        Common complaints

        • Learning curve for advanced features
        • Limited offline functionality

        Buyer sentiment

        Buyer sentiment is very strong across 96 reviews, with consistently positive feedback.

        What buyers like

        • Interface is easy to use across various teams and industries.
        • Integrates project management, CRM, billing, and other functions in one platform.
        • Customer support is responsive and proactive.

        Common complaints

        • Customization options are limited for highly specialized business requirements.
        • Mobile app features lag behind the desktop version and receive fewer updates.
        • Customizing invoices and quotes requires significant additional effort.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Customizable and user-friendly interface accessible to beginners and experienced users

        • Strong project management features including Gantt charts, dashboards, and resource tracking

        • Automated workflows that save time and reduce manual errors

        • Advanced features have a learning curve that can challenge new users

        • Limited offline functionality can hinder use in poor internet conditions

        • Comprehensive task management keeps teams organized.

        • Invoicing features streamline billing processes.

        • Document creation capabilities enhance collaboration.

        • Learning curve may be steep for new users.

        • Limited integrations could restrict functionality.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Smartsheet, Teamleader, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Pfizer

        Pfizer

        Whirlpool

        Whirlpool

        Western Digital

        Western Digital

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Select proven solutions

        7 Screenshots

        Invoice overview

        3 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        1 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Smartsheet or Teamleader?
        Teamleader edges out the other on user ratings (4.6 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Smartsheet and Teamleader offer a free trial?
        Yes, both Smartsheet and Teamleader offer a free trial.
        What is the starting price of Smartsheet vs Teamleader?
        Smartsheet starts at $9 /month. Teamleader starts at Contact for pricing.
        What are the top alternatives to Smartsheet?
        Top alternatives to Smartsheet include Quickbase, ClickUp, Jira, Microsoft PPM, Trello.
        What are the top alternatives to Teamleader?
        Top alternatives to Teamleader include Bigin by Zoho CRM, Claritysoft, RealtimeCRM, SalesCRM, GrowCRM.