Smartsheet vs PlanPlus Online vs Bigin by Zoho CRM Comparison
Smartsheet
Starting at $9 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…
PlanPlus Online
Starting at $12 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
PlanPlus is an online CRM (Customer Relationship Management) software. It helps organizations to manage all their ongoing customer relationships and business deals. It can be used as a complete solution on its own, or as…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
PlanPlus Online leads on user satisfaction with a 4.8-star rating across 65 reviews.
Smartsheet vs PlanPlus Online vs Bigin by Zoho CRM — at a glance
| Feature | Smartsheet | PlanPlus Online | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.8 / 5 | 4.3 / 5 |
| Reviews | 8,464 | 65 | 119 |
| Starting price | $9 /month | $12 /Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Large Enterprises | Small Business |
| Category | Project Management Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — | — |
| Data residency | US | Global | Global |
Key differences between Smartsheet and PlanPlus Online
- Pricing: Smartsheet starts at $9 /month, while PlanPlus Online starts at $12 /Month.
- Target audience: Smartsheet is built for Freelancers / Consultants and Large Enterprises, while PlanPlus Online targets Individuals and Freelancers / Consultants.
- User satisfaction: PlanPlus Online scores higher with a 4.8-star average.
- Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; PlanPlus Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Smartsheet vs PlanPlus Online vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for teams needing customizable, spreadsheet-style project management with automation.
- You require flexible workflows adaptable to complex project plans and diverse teams.
- You want strong project management features like Gantt charts, dashboards, and resource tracking.
- You value automation to reduce manual errors and save time in project execution.
- Your team needs extensive offline functionality due to unreliable internet access.
- You prefer simple, ready-to-use workflows without investing time in customization or training.
Best for medium businesses needing integrated CRM, project, and calendar management.
- You want a CRM that combines sales, project management, and calendar tasks in one platform.
- Your team values customization based on Franklin Covey’s time management principles.
- You need strong customer support to help navigate a moderately complex setup.
- Your organization requires a modern, highly intuitive user interface with minimal learning curve.
- You operate outside the U.S. and need local date format support and seamless international syncing.
Small Business
Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation. PlanPlus Online: Best for medium businesses needing integrated CRM, project, and calendar management.
Description | Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet | PlanPlus is an online CRM (Customer Relationship Management) software. It helps organizations to manage all their ongoing customer relationships and business deals. It can be used as a ... Read More about PlanPlus Online | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | 50 to 500 employeesMedium Business | — |
Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
- Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
- Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
- Streamlined Project Management: PlanPlus Online empowers teams to manage projects effortlessly, allowing managers to oversee progress in real-time while team members can update tasks seamlessly.
- Integrated Planning Tools: This platform combines task management, calendar scheduling, and goal tracking in one place. As a result, users can maintain clarity and focus, reducing the stress of juggling multiple tools.
- Enhanced Collaboration Features: With built-in communication tools, team members can easily share updates and feedback. This fosters a collaborative environment where everyone feels engaged and informed.
No key benefits available yet.
Best fit
- 50-5,000 employees.
- Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
- Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
- 50 to 500 employees
- Consulting, Sales Automation, SaaS, and Project Management
- Sales Managers, Account Executives, Business Development Representatives, and Project Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Smartsheet due to budget constraints, as some organizations find more cost-effective project management solutions that fit their needs without compromising essential features.
- Teams looking for specialized tools might consider alternatives that offer specific functionalities tailored for industries like construction or software development, which may not be as robust in Smartsheet.
- Some users may desire a more intuitive user interface and simpler navigation, leading them to explore alternatives that prioritize ease of use and require less training for team members.
- Users may seek alternatives due to the complexity of PlanPlus Online, finding it challenging to navigate and use effectively, particularly if they prefer more intuitive interfaces that simplify task management and scheduling.
- Some individuals might look for cost-effective solutions, as PlanPlus Online may not fit all budgets, prompting users to explore more affordable options with similar functionalities for personal or business use.
- Organizations needing enhanced collaboration tools might consider alternatives that offer better integration with existing software systems or provide real-time collaboration features that facilitate teamwork more efficiently.
No alternatives guidance available yet.
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How do Smartsheet, PlanPlus Online and Bigin by Zoho CRM Compare on Features?
Total Features | 21 Features | 9 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
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Compare Smartsheet, PlanPlus Online and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Smartsheet vs PlanPlus Online User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform’s comprehensive feature set and customization but note challenges with the interface and syncing. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Pfizer  Whirlpool  Western Digital | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  7 Screenshots |  6 Screenshots |
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Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Smartsheet or PlanPlus Online?
- PlanPlus Online edges out the other on user ratings (4.8 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Smartsheet and PlanPlus Online offer a free trial?
- Yes, both Smartsheet and PlanPlus Online offer a free trial.
- What is the starting price of Smartsheet vs PlanPlus Online?
- Smartsheet starts at $9 /month. PlanPlus Online starts at $12 /Month.
- What are the top alternatives to Smartsheet?
- Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.
- What are the top alternatives to PlanPlus Online?
- Top alternatives to PlanPlus Online include Bigin by Zoho CRM, Freshbooks, Wrike, Smartsheet, Zoho Projects.