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SmartCOMM vs REVE Chat vs ZoomInfo Chat Comparison

Last updated:

SmartCOMM

4.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SmartCOMM is a platform that simplifies customer communication and helps businesses drive up revenues. It allows for two-way conversations with customers, providing high customer satisfaction and efficient channels. With…

REVE Chat

4.1(13 reviews)

Starting at $13.50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to conn…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

SmartCOMM leads on user satisfaction with a 4.9-star rating across 10 reviews.

SmartCOMM vs REVE Chat vs ZoomInfo Chat — at a glance

FeatureSmartCOMMREVE ChatZoomInfo Chat
Rating4.9 / 54.1 / 5
Reviews1013
Starting priceContact for pricing$13.50 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between SmartCOMM and REVE Chat

  • Pricing: REVE Chat starts at $13.50 /Month. SmartCOMM pricing is not publicly listed.
  • Free trial: REVE Chat offers a free trial; SmartCOMM does not.
  • User satisfaction: SmartCOMM scores higher with a 4.9-star average.
  • Deployment: SmartCOMM supports SaaS/Web/Cloud; REVE Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SmartCOMM vs REVE Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SmartCOMM - Live Chat Software
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REVE Chat - Live Chat Software
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SmartCOMM, REVE Chat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

SmartCOMM

Best for

Large Enterprises, Medium Business, Small Business

REVE Chat

Best for small to medium businesses needing easy multichannel live chat.

Choose if
  • You want a user-friendly interface consolidating multiple chat channels in one window.
  • You need advanced interaction features like co-browsing, voice/video chat, and screen sharing.
  • You prefer quick, low-complexity setup with flexible and configurable workflow options.
Consider alternatives if
  • Your enterprise requires highly advanced or specialized live chat functionalities.
  • You need premium, highly responsive customer support without language or reliability issues.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

SmartCOMM typically suits Large Enterprises and Medium Business. REVE Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SmartCOMM is a platform that simplifies customer communication and helps businesses drive up revenues. It allows for two-way conversations with customers, providing high customer ... Read More about SmartCOMM

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More about REVE Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $13.50 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

7.9/10

9.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.9

(10)

4.08

(13)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do SmartCOMM, REVE Chat and ZoomInfo Chat Compare on Features?

Total Features

5 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare SmartCOMM, REVE Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $13.50 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Standard

          • Facebook Messenger

          • Department Management

          • Auto Triggers

          Show more +

        • Advanced

          • Includes features of Standard plan, plus

          • Video & Voice Chat

          • Viber Messenger

          Show more +

        • Enterprise

          • Includes features of Advanced plan, plus

          • Custom Development

          • Screen Sharing

          Show more +

        • Not Available

        Pricing Page

        Pricing information not available

        REVE Chat pricing
        ZoomInfo Chat pricing

        SmartCOMM, REVE Chat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        SmartCOMM, REVE Chat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        SmartCOMM vs REVE Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        0

        0

        0

        0

        20

        0

        0

        0

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Two-way communication
        • Document collaboration
        • Online approval processes

        Common complaints

        • Limited features for larger teams
        • Basic analytics
        • Not suitable for complex queries

        Buyer sentiment

        Users generally appreciate the ease of use and multichannel features but express concerns about limited advanced capabilities and customer support quality.

        What buyers like

        • Ease of use
        • Multichannel integration
        • Advanced interaction features

        Common complaints

        • Limited advanced features
        • Customer support issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Two-way communication enhances customer engagement.

        • Document collaboration streamlines team efforts.

        • Online approval processes improve efficiency.

        • Limited features may not meet larger team needs.

        • Basic analytics could be insufficient for some users.

        • User-friendly interface consolidating multiple chat channels into one window

        • Advanced interaction features like screen sharing and joint navigation

        • Quick and error-free installation process

        • Limited advanced features beyond basic chat functionality

        • Customer support quality issues, including language barriers and assistance reliability

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used SmartCOMM, REVE Chat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Capterra : REVE Chat screenshot

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Alternatives to SmartCOMM, REVE Chat, ZoomInfo Chat

        Expand your comparison

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        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SmartCOMM or REVE Chat?
        SmartCOMM edges out the other on user ratings (4.9 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SmartCOMM and REVE Chat offer a free trial?
        REVE Chat offers a free trial. SmartCOMM does not.
        What is the starting price of SmartCOMM vs REVE Chat?
        SmartCOMM starts at Contact for pricing. REVE Chat starts at $13.50 /Month.
        What are the top alternatives to SmartCOMM?
        Top alternatives to SmartCOMM include ZoomInfo Chat, RingCentral Engage Digital, RumbleTalk, REVE Chat, MyLiveChat.
        What are the top alternatives to REVE Chat?
        Top alternatives to REVE Chat include ZoomInfo Chat, Talkative, Bold360, Provide Support, Comm100 Live Chat.