spotsaas-logo
Get Listed

Compare SherpaDesk vs Orangescrum vs Quickbase  vs Smartsheet

Get Quote
Get Quote

Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Orangescrum is a web-based project management software for agile teams. It has time tracking, capacity planning, and Gantt charts features that are essential for project management. Team ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $54 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

8.7/10

User Ratings

4.5

(34)

4.2

(30)
Get Quote
Get Quote

Software Demo

Demo

Orangescrum has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

39 Features

38 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $9
          • $54 , Billed Yearly
          Pricing Plans
          • Not Available
          • Startup

            • Unlimited Projects

            • Unlimited Tasks

            • Gantt Chart

            Show more +

          • Professional

            • Time Sheet

            • Resource Availability

            • Google Calendar

            Show more +

          • Self-Hosted

            • On-Premises Installation

            • 100% Data Ownership

            • High security - LDAP and Microsoft Active Directory

            Show more +

          Pricing Pagesherpadesk pricingorangescrum pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          20

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Orangescrum has emerged as a reliable project management tool prized for its versatility, ease of use, and value for money. Users consistently appreciate its intuitive interface, which simplifies ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Easy to set up, use, and navigate with minimal technical expertise required.

          • Highly customizable to adapt to various team or organizational needs.

          • Centralized project and task management with features like Kanban, customizable templates, and daily activity tracking.

          • Supports integrations with popular tools like Slack, Google Drive, and Dropbox.

          • The mobile version is limited in features compared to the desktop version.

          • Slow loading times and occasional longer updates, especially on specific platforms.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          No videos available.

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and Orangescrum offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Orangescrum is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for SherpaDesk Starts at $9per Tech whereas for Orangescrum Starts at $54/Month when Billed Yearly.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Orangescrum includes Quickbase , Smartsheet, ClickUp, Wrike, TeamGantt, Teamwork, ProjectManager.com, OpenProject, ProWorkflow, Backlog, Trackboard, Quick Base, Ravetree, Project Insight and TaskBlast.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].