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SherpaDesk vs Orangescrum vs Quickbase vs monday Work Management Comparison

Last updated:

SherpaDesk

4.4(27 reviews)

Starting at $9 per Tech

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, set up web forums for communit…

Orangescrum

4.4(27 reviews)

Starting at $54 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Orangescrum is a web-based project management software for agile teams. It has time tracking, capacity planning, and Gantt charts features that are essential for project management. Team members can work collaboratively…

Quickbase

Starting at $35 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Quickbase is a no-code project management platform that empowers teams to build, automate, and optimize workflows without complex coding. Designed for businesses of all sizes, it enables users to create custom applicatio…

monday Work Management

Starting at $9 /seat/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Work Management is an all-encompassing platform designed to streamline team collaboration, task execution, and project management. With its user-friendly interface and highly customizable workflows, Monday empower…

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SherpaDesk vs Orangescrum vs Quickbase vs monday Work Management — at a glance

FeatureSherpaDeskOrangescrumQuickbasemonday Work Management
Rating4.4 / 54.4 / 5——
Reviews2727——
Starting price$9 per Tech$54 /Month$35 /user/month$9 /seat/month
Free trial Yes Yes Yes Yes
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryHelp Desk SoftwareProject Management SoftwareProject Management SoftwareProject Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Mobile - Android
APIAvailableAvailableAvailable—
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online, Business Hours—
Certifications—GDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyUSUSGlobalGlobal

Key differences between SherpaDesk and Orangescrum

  • Pricing: SherpaDesk starts at $9 per Tech, while Orangescrum starts at $54 /Month.
  • Deployment: SherpaDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Orangescrum supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare SherpaDesk vs Orangescrum vs Quickbase vs monday Work Management — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SherpaDesk - Help Desk Software
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Orangescrum - Project Management Software
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Talk to an expert

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SherpaDesk, Orangescrum, Quickbase vs monday Work Management: Biggest differences

Start here before you go deeper into features.

SherpaDesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Orangescrum

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Quickbase

Best for building custom no-code workflows in medium to large enterprises.

Choose if
  • You need to rapidly create tailored project management apps without coding.
  • Your team requires strong workflow automation to reduce manual tasks.
  • You want seamless integration with tools like Salesforce and Slack.
Consider alternatives if
  • You are a freelancer or very small team needing simple task management.
  • You prefer out-of-the-box project management without customization or complexity.

monday Work Management

Best for

Large Enterprises, Medium Business, Small Business

SherpaDesk typically suits Freelancers / Consultants and Large Enterprises. Orangescrum tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More about SherpaDesk

Orangescrum is a web-based project management software for agile teams. It has time tracking, capacity planning, and Gantt charts features that are essential for project management. Team ... Read More about Orangescrum

Quickbase is a no-code project management platform that empowers teams to build, automate, and optimize workflows without complex coding. Designed for businesses of all sizes, it enables ... Read More about Quickbase

Monday Work Management is an all-encompassing platform designed to streamline team collaboration, task execution, and project management. With its user-friendly interface and highly ... Read More about monday Work Management

Entry Level Pricing

  • Starts from $9
  • Starts from $54 , Billed Yearly
  • Starts from $35 , yearly
  • Starts from $9 , yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

8.7/10

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.37

(27)

4.37

(27)

Best Company Size

50-500 employees.
5–200 Employees
50-1,000 employeesMedium to Large Enterprises
—
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SherpaDesk

  • Streamlined Ticket Management: SherpaDesk simplifies ticket tracking and management. As a manager, you'll appreciate how easily your team can prioritize and respond to customer inquiries, so no request falls through the cracks.
  • Comprehensive Time Tracking: With integrated time tracking features, SherpaDesk allows administrators to monitor project progress and resource allocation effectively. This insight helps in making informed decisions about workload distribution and project timelines.
  • Reporting Tools: Executives can use SherpaDesk's detailed reporting capabilities to understand team performance and customer satisfaction metrics. These reports support strategic planning and identify areas for improvement.

Orangescrum

  • Complete Agile Project Management: It offers key features such as time tracking, capacity planning, and Gantt charts, letting agile teams manage projects efficiently.
  • Collaborative Workspace: Team members can work together in a centralized environment, easily adding issues, updating tasks, and tracking overall project progress.
  • Cloud-Based Accessibility: Being web-based, Orangescrum allows users to access projects and collaborate from anywhere with internet access.

Quickbase

  • Give Your Team a Voice: Quickbase lets teams build custom applications without needing extensive coding skills, helping them simplify workflows and improve productivity. I've seen firsthand how this puts app development in reach for everyone, letting all team members contribute.
  • Rapid Deployment: With Quickbase, you can quickly create and deploy applications designed for your business needs. This lets you respond to changing market conditions or internal requirements faster than competitors.
  • Smooth Integration: The platform integrates easily with existing tools and systems, letting your organization keep its current infrastructure while improving capabilities. This flexibility lets users use their favorite tools without disruption.
Best fit

Best fit

SherpaDesk

  • 50-500 employees.
  • IT Services, Managed Services Providers, Consulting, SaaS, and Helpdesk Solutions.
  • IT Managers, Support Technicians, Customer Service Representatives, Project Managers, and Operations Managers.

Orangescrum

  • 5–200 Employees
  • Software development, marketing agencies, consulting firms, IT services, startups
  • Project managers, product owners, scrum masters, developers, team leads

Quickbase

  • 50 to 1,000 employees
  • SaaS, Consulting, Fintech, and Revtech
  • Project Managers, Business Analysts, Operations Managers, and IT Administrators
Watchouts

Reasons buyers look elsewhere

SherpaDesk

  • Limited integrations with third-party tools — teams using Zapier, Slack, or custom APIs often switch to platforms with native connectors
  • UI requires training for new users — teams preferring minimal onboarding choose competitors with simpler interfaces
  • Pricing starts at $65/user/month — organizations under 10 people often select cheaper helpdesk options like Zendesk or Freshdesk

Orangescrum

  • Some users find Orangescrum’s UI less modern or less user-friendly compared to competitors like Asana or Jira, potentially slowing adoption for new team members.
  • While there is a mobile app, it may lack full feature parity with the desktop version, which can limit productivity for users on the go.
  • Orangescrum offers standard reporting tools but may lack advanced analytics or customizable dashboards needed by larger teams or complex projects.

Quickbase

  • Pricing runs 2–3x higher than Airtable or Monday.com for comparable low-code features
  • Lacks native data analytics and requires custom integrations or third-party tools like Tableau for reporting
  • Steep learning curve for non-technical users — most teams hire a Quickbase specialist or consultant to manage builds

Software Demo

Demo

No software demo available

Orangescrum has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SherpaDesk, Orangescrum, Quickbase and monday Work Management Compare on Features?

Total Features

39 Features

38 Features

10 Features

17 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SherpaDesk, Orangescrum, Quickbase and monday Work Management on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $9
          • $54 , Billed Yearly
          • $35 , yearly
          • $9 , yearly

          Pricing Plans

          • Not Available
          • Startup

            • Unlimited Projects

            • Unlimited Tasks

            • Gantt Chart

            Show more +

          • Professional

            • Time Sheet

            • Resource Availability

            • Google Calendar

            Show more +

          • Self-Hosted

            • On-Premises Installation

            • 100% Data Ownership

            • High security - LDAP and Microsoft Active Directory

            Show more +

          • Not Available

          Pricing Page

          SherpaDesk pricing
          Orangescrum pricing
          Quickbase pricingmonday Work Management pricing

          SherpaDesk, Orangescrum, Quickbase vs monday Work Management: Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Not Available
          Get help choosing
          Get help choosing

          SherpaDesk, Orangescrum, Quickbase vs monday Work Management Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          —
          —

          HIPAA

          —
          ✗ No

          GDPR

          —
          ✓ Yes

          ISO 27001

          —
          —

          Single Sign-On (SSO)

          —
          —

          Multi-Factor Auth (MFA)

          —
          —

          Data Encryption

          —
          —

          Audit Logs

          —
          —

          Data Residency

          🇺🇸 US
          🇺🇸 US

          SherpaDesk vs Orangescrum vs Quickbase User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          19

          7

          2

          1

          0

          20

          4

          2

          0

          1

          No reviews available for this product

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is positive across 29 reviews, with strong overall satisfaction.

          What buyers like

          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.
          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.
          • SherpaDesk offers online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          Common complaints

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.
          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          Buyer sentiment

          Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.

          What buyers like

          • Easy to set up, use, and navigate with minimal technical expertise required.
          • Highly customizable to adapt to various team or organizational needs.
          • Centralized project and task management with features like Kanban, customizable templates, and daily activity tracking.

          Common complaints

          • The mobile version is limited in features compared to the desktop version.
          • Slow loading times and occasional longer updates, especially on specific platforms.
          • Initial learning curve due to the vast number of features and configurations.

          Buyer sentiment

          Overall positive sentiment highlights Quickbase's flexibility and automation, though some users note usability challenges.

          What buyers like

          • Ease of use
          • Workflow automation
          • Integration capabilities

          Common complaints

          • Usability issues
          • Functionality limitations

          No expert review available for this product

          Pros and Cons

          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Easy to set up, use, and navigate with minimal technical expertise required.

          • Highly customizable to adapt to various team or organizational needs.

          • Centralized project and task management with features like Kanban, customizable templates, and daily activity tracking.

          • The mobile version is limited in features compared to the desktop version.

          • Slow loading times and occasional longer updates, especially on specific platforms.

          • No-code drag-and-drop app building enabling rapid custom workflow creation

          • Seamless integration with major tools like Salesforce, Slack, and cloud storage

          • Strong workflow automation capabilities reducing manual processes

          • Usability and functionality could be improved according to user feedback

          • Pricing details are not publicly transparent, requiring sales engagement

          No pros or cons available for this product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used SherpaDesk, Orangescrum, Quickbase, or monday Work Management? Tell buyers what actually differs.

          SherpaDesk, Orangescrum, Quickbase and monday Work Management Customers

          Customers

          No Customers information available.

          No Customers information available.

          Amazon

          Amazon

          P and G

          P and G

          Fresenius

          Fresenius

          Glossier

          Glossier

          BD

          BD

          Universal Music Group

          Universal Music Group

          Media and Screenshots

          Screenshots

          Tickets

          1 Screenshots

          No screenshots available.

          Videos

          video-0

          2 Videos

          No videos available.

          Alternatives to SherpaDesk, Orangescrum, Quickbase, monday Work Management

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, SherpaDesk or Orangescrum?
          SherpaDesk and Orangescrum are closely matched with equal user ratings of 4.4. The right choice depends on your team size, budget, and specific Project Management Software needs.
          Do SherpaDesk and Orangescrum offer a free trial?
          Yes, both SherpaDesk and Orangescrum offer a free trial.
          What is the starting price of SherpaDesk vs Orangescrum?
          SherpaDesk starts at $9 per Tech. Orangescrum starts at $54 /Month.
          What are the top alternatives to SherpaDesk?
          Top alternatives to SherpaDesk include Zoho Desk, HubSpot Service Hub, ServiceNow Customer Service Management, Milldesk, LabiDesk.
          What are the top alternatives to Orangescrum?
          Top alternatives to Orangescrum include Quickbase, monday Work Management, Smartsheet, ClickUp, GoodDay.