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ServiceChannel vs 360Facility Comparison

Last updated:

ServiceChannel

4.3(93 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and b…

360Facility

4.0(9 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

e360 is a cutting-edge, cloud-based facility management software solution that provides robust functionality to effectively and efficiently manage facilities. With an intuitive interface, no capital expenditure and no ha…

ServiceChannel leads on user satisfaction with a 4.3-star rating across 93 reviews.

SpotSaaS Analysis

ServiceChannel360Facility

The core difference between ServiceChannel and 360Facility is unclear due to the lack of specific information on their features and target markets. Ideal buyers for each product would likely be facility management professionals seeking streamlined solutions, though the exact fit remains unspecified.

Who should pick which

  • Focuses on facility management solutions:
  • Aims to improve service efficiency:
  • Offers tools for vendor management:
  • Designed for businesses looking to optimize maintenance:
  • Suitable for companies with diverse facility needs:
  • Emphasizes service transparency and accountability:
  • Provides comprehensive facility management tools:
  • Aims to enhance operational efficiency:
  • Offers features for asset management:
  • Designed for organizations with multiple locations:
  • Suitable for businesses needing detailed reporting:
  • Emphasizes integration with existing systems:

ServiceChannel vs 360Facility — at a glance

FeatureServiceChannel360Facility
Rating4.3 / 54.0 / 5
Reviews939
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryFacility Management SoftwareFacility Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between ServiceChannel and 360Facility

  • User satisfaction: ServiceChannel scores higher with a 4.3-star average.
  • Deployment: ServiceChannel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 360Facility supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ServiceChannel vs 360Facility — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ServiceChannel - Facility Management Software
Talk to an expert
Talk to an expert
360Facility - Facility Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ServiceChannel

Best for

Large Enterprises, Medium Business, Small Business

360Facility

Best for

Large Enterprises, Medium Business, Small Business

ServiceChannel typically suits Large Enterprises and Medium Business. 360Facility tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time ... Read More about ServiceChannel

e360 is a cutting-edge, cloud-based facility management software solution that provides robust functionality to effectively and efficiently manage facilities. With an intuitive interface, ... Read More about 360Facility

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(93)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

360Facility has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare ServiceChannel and 360Facility on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Medium Business
  • Large Enterprises
  • Small Business
  • Individuals
  • Freelancers
  • Medium Business
  • Large Enterprises
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Mobile - iOS
  • Browser Based (Cloud)
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Mobile - iOS
  • Browser Based (Cloud)
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🌐 Global

ServiceChannel User Reviews & Rating Comparison

User Ratings

Rating Distribution

38

31

6

2

2

1

5

1

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyer sentiment is positive across 79 reviews, with strong overall satisfaction.

What buyers like

  • Real-time service management
  • Comprehensive integration
  • User-friendly interface

Common complaints

  • Steep learning curve
  • Requires internet access
  • Limited customization options

Buyer sentiment

Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

What buyers like

  • Cloud-based solution
  • No hardware costs
  • Intuitive interface

Common complaints

  • Limited offline functionality
  • Basic reporting features
  • May lack advanced analytics

Pros and Cons

  • Strong integration capabilities streamline operations.

  • Real-time data enhances decision-making.

  • Comprehensive features cater to diverse facility needs.

  • Initial setup may be complex.

  • Ongoing support may be necessary.

  • No capital expenditure makes it budget-friendly.

  • User-friendly interface enhances usability.

  • Focus on sustainability appeals to eco-conscious users.

  • Limited features for larger operations.

  • May require additional tools for advanced analytics.

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

Adidas

Adidas

Crocs

Crocs

H

H

No Customers information available.

Media and Screenshots

Screenshots

Cover your assets for big savings on warranty compliance

1 Screenshots

No screenshots available.

Videos

video-0

3 Videos

No videos available.

Top Alternatives to ServiceChannel and 360Facility in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, ServiceChannel or 360Facility?
ServiceChannel edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do ServiceChannel and 360Facility offer a free trial?
Neither ServiceChannel nor 360Facility currently lists a free trial.
What is the starting price of ServiceChannel vs 360Facility?
ServiceChannel starts at Contact for pricing. 360Facility starts at Contact for pricing.
What are the top alternatives to ServiceChannel?
Top alternatives to ServiceChannel include ML Work Orders, Ecotrak, envVisual FM, Facilities Online, Trackplan.
What are the top alternatives to 360Facility?
Top alternatives to 360Facility include IBM TRIRIGA, AwareManager, CenterStone CAFM, QuickFMS, AkitaBox.

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