ServiceChannel Review: Is It The Right Facility Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2ServiceChannel offers custom pricing plan
Adidas
Crocs
H
REITrusted by teams including Adidas
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is ServiceChannel?
ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and business operations. This solution helps to automate business processes so all technology works together in one integrated, intranet application. Tight integration includes service order entry, inventory, field employment, time & attendance and more.
Pricing
ServiceChannel offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
ServiceChannel Software Demo
ServiceChannel was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ServiceChannel
- Team types
- Large Enterprises, Medium Business
Why teams choose ServiceChannel
Strong integration capabilities streamline operations.
Real-time data enhances decision-making.
Comprehensive features cater to diverse facility needs.
Is ServiceChannel right for you?
What buyers should know before shortlisting ServiceChannel
ServiceChannel offers a robust platform for facility management, integrating various business operations into one cohesive solution. Its real-time capabilities enhance efficiency, though it may require time to master.
ServiceChannel pros and cons
- ServiceChannel pros
Strong integration capabilities streamline operations.
Real-time data enhances decision-making.
Comprehensive features cater to diverse facility needs.
- ServiceChannel cons
Initial setup may be complex.
Ongoing support may be necessary.
Ready to try it?
Get started with ServiceChannel
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ServiceChannel side-by-side with top Facility Management Software alternatives.
What is the pricing of ServiceChannel?
ServiceChannel uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if ServiceChannel fits your budget?
ServiceChannel reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 79 reviews, with strong overall satisfaction.
What buyers like
- Real-time service management
- Comprehensive integration
- User-friendly interface
Common complaints
- Steep learning curve
- Requires internet access
- Limited customization options
Are you using ServiceChannel?
What users are saying
H
Herman
10/11/21
All in one management solution system
PROS & CONS What are the best aspects of this product? The Service Channel Layout is straightforward to use. The Pro View feature provides full ...
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C
Cora
09/03/21
Organized and efficient great tool for daily usage
PROS & CONS What are the best aspects of this product? Service Channel is straightforward to use and I like the interaction with account reps. ...
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A
Arthur
05/20/21
I am very satisfied with this program
PROS & CONS What are the best aspects of this product? If you are first- time user, the setting up correctly is straightforward. PM part, Proposal ...
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S
Suzanne
02/12/21
Great program
PROS & CONS What are the best aspects of this product? It keeps the repair and maintenance issues organized so client, business and contractors can ...
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TT
Tatiana T
04/06/20
SUPER helpful in my day to day
What do you like best? Everything about my job is so much easier with this platform. Mobile access, access to data, transparency What do you ...
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C
Cora
09/26/19
Organized and efficient great tool for daily usage
PROS & CONS What are the best aspects of this product? Service Channel is straightforward to use and I like the interaction with account reps. ...
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- See if ServiceChannel fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ServiceChannel?
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Contract management is the process of overseeing agreements from their inception to their implementation by the designated party and the con…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Facilities management is concerned with the management and upkeep of various operations that ensure the safety, productivity, and efficiency…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…
ServiceChannel security and data handling
Key compliance certifications and security features for IT and security teams evaluating ServiceChannel.
Certifications
Security features
Developer & data
Alternatives to ServiceChannel
ServiceChannel Customers
Adidas
Crocs
H
REI
ServiceChannel Support Options
Frequently Asked Questions About ServiceChannel
Common questions buyers ask before choosing ServiceChannel.
ServiceChannel is a Facility Management Software. ServiceChannel offers Facility Management, Work Order Management, Maintenance Management, Billing and Invoicing, Multi-Location and many more functionalities.
Buyers commonly note the following limitations of ServiceChannel: Initial setup may be complex.; Ongoing support may be necessary.; Customization could be limited..
Some top alternatives to ServiceChannel includes ML Work Orders, Ecotrak, envVisual FM, Facilities Online and Maintenance Care.
ServiceChannel offers Quotation Based pricing model
The starting price is not disclosed by ServiceChannel. You can visit ServiceChannel pricing page to get the latest pricing.
Ready to try it?
Get started with ServiceChannel
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].