Salesforce vs Relenta vs Bigin by Zoho CRM Comparison
Salesforce
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…
Relenta
Starting at $39 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on what really matters - closing th…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Relenta leads on user satisfaction with a 4.9-star rating across 22 reviews.
SpotSaaS Analysis
SalesforceRelentaBigin by Zoho CRM
The core difference between Salesforce and Relenta is that Salesforce offers extensive customization and robust analytics tailored for medium to large enterprises, while Relenta lacks detailed information on its target audience and features. Ideal buyers for Salesforce are medium to large enterprises with specific CRM needs, whereas Relenta may appeal to smaller businesses or those seeking a simpler solution without extensive customization.
- Best for medium to large enterprises - Highly customizable CRM solutions - Robust analytics and reporting capabilities - Ideal for sales managers and account executives - Supports unique industry workflows - Price starts at $25
- Information on company sizes not listed - Best for unspecified target audience - Lacks detailed feature descriptions - Simpler solution potentially for smaller businesses - Price is $39 - Limited customization options
Salesforce vs Relenta vs Bigin by Zoho CRM — at a glance
| Feature | Salesforce | Relenta | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.9 / 5 | 4.3 / 5 |
| Reviews | 31,400 | 22 | 119 |
| Starting price | $25 /user/month | $39 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Integrations | 13+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — | — |
| Data residency | Global | US | Global |
Key differences between Salesforce and Relenta
- Pricing: Salesforce starts at $25 /user/month, while Relenta starts at $39 /User/Month.
- User satisfaction: Relenta scores higher with a 4.9-star average.
- Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Relenta supports SaaS/Web/Cloud.
Compare Salesforce vs Relenta vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Freelancers / Consultants, Medium Business, Small Business
Small Business
Salesforce typically suits Freelancers / Consultants and Large Enterprises. Relenta tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce | The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on ... Read More about Relenta | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 10,000 employeesMedium to Large Enterprises | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
- Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
- Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
- Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
- Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
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How do Salesforce, Relenta and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 5 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce, Relenta and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Salesforce vs Relenta User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 22 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  BBVA  Brunello Cucinelli  Unilever | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  5 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce or Relenta?
- Relenta edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce and Relenta offer a free trial?
- Yes, both Salesforce and Relenta offer a free trial.
- What is the starting price of Salesforce vs Relenta?
- Salesforce starts at $25 /user/month. Relenta starts at $39 /User/Month.
- What are the top alternatives to Salesforce?
- Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
- What are the top alternatives to Relenta?
- Top alternatives to Relenta include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.