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Salesforce Starter vs AddressTwo vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Starter

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Small Business

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce in one place. Ideal for small…

AddressTwo

4.7(47 reviews)

Starting at $14.95 /Month

  • Free Trial
  • Small Business

AddressTwo is a comprehensive Customer Relationship Management (CRM) software solution designed for small and mid-sized businesses. It is ideal for building, managing, and monitoring customer relationships.

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

AddressTwo leads on user satisfaction with a 4.7-star rating across 47 reviews.

Salesforce Starter vs AddressTwo vs Bigin by Zoho CRM — at a glance

FeatureSalesforce StarterAddressTwoBigin by Zoho CRM
Rating4.7 / 54.3 / 5
Reviews47119
Starting price$25 /user/month$14.95 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Small BusinessSmall BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations3+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Salesforce Starter and AddressTwo

  • Pricing: Salesforce Starter starts at $25 /user/month, while AddressTwo starts at $14.95 /Month.
  • Target audience: Salesforce Starter is built for Freelancers / Consultants and Small Business, while AddressTwo targets Small Business.
  • Deployment: Salesforce Starter supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AddressTwo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Starter vs AddressTwo vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Starter - Logo
Talk to an expert
Talk to an expert
AddressTwo - CRM Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Salesforce Starter

Best for

Freelancers / Consultants, Small Business

AddressTwo

Best for

Small Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Starter typically suits Freelancers / Consultants and Small Business. AddressTwo tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce ... Read More about Salesforce Starter

AddressTwo is a comprehensive Customer Relationship Management (CRM) software solution designed for small and mid-sized businesses. It is ideal for building, managing, and monitoring ... Read More about AddressTwo

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $14.95
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(47)

Best Company Size

2–50 Users
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce Starter

  • Affordably priced: At $25/user/month, it provides a cost-effective entry into CRM for small teams
  • Unified sales, marketing, and service: One platform that combines pipelines, email campaigns, case management, reporting, and commerce tools
  • Guided onboarding & ease of use: Designed for quick setup with intuitive UI and in‑app guidance—great for non‑technical users
Best fit

Best fit

Salesforce Starter

  • 2–50 Users
  • Retail, Financial Services, Education, Non-profit
  • Sales Managers, Marketing Coordinators, Customer Success Reps, Small Business Owners
Watchouts

Reasons buyers look elsewhere

Salesforce Starter

  • While ideal for small teams, Salesforce Starter may feel restrictive quickly due to limited advanced features and customization
  • Power users may find deeper workflows or reporting inadequate for complex business requirements
  • Many find themselves upgrading or buying add‑ons early, which can dilute the initial $25/user value

Software Demo

Demo

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How do Salesforce Starter, AddressTwo and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Starter, AddressTwo and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • $14.95
        • $7 , Billed Yearly

        Pricing Plans

        • Starter Suite

          $25

          /user/month

          • Lead;Account; Contact and Opportunity Management

          • Dynamic Email Marketing and Analytics

          • Built-in Sales Flows and Lead Routing

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Starter pricing
        AddressTwo pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Salesforce Starter vs AddressTwo User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        40

        6

        1

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Users praise its ease and quick adoption
        • Integrates sales, email marketing, support tickets and storefront features
        • Competitive pricing makes Salesforce accessible to SMBs

        Common complaints

        • Lacks deeper automation and complex workflow capabilities
        • Users report performance slowdowns under load
        • Basic plan might not cover all business needs, triggering extra costs

        Buyer sentiment

        Buyer sentiment is very strong across 47 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly and intuitive interface, making it easy to use for both tech-savvy and non-tech users.
        • Exceptional customer support, with fast response times and personalized assistance from the team.
        • Streamlines sales processes and increases efficiency by reducing time spent on data entry and follow-ups.

        Common complaints

        • Basic design and fewer advanced features compared to higher-end CRMs, which might not meet the needs of complex organizations.
        • Limited configuration options for fields and workflows, restricting deeper customization.
        • Some users mention the simplicity as a downside when looking for more robust or innovative functionalities.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Users praise its ease and quick adoption

        • Integrates sales, email marketing, support tickets and storefront features

        • Competitive pricing makes Salesforce accessible to SMBs

        • Lacks deeper automation and complex workflow capabilities

        • Users report performance slowdowns under load

        • Affordable for small businesses

        • Easy to navigate and use

        • Strong focus on customer support

        • May lack features for larger teams

        • Basic reporting may not suffice for advanced users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Crexi

        Crexi

        VDC

        VDC

        Snapology

        Snapology

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Salesforce Starter - Dashboards

        11 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Starter or AddressTwo?
        AddressTwo edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Starter and AddressTwo offer a free trial?
        Yes, both Salesforce Starter and AddressTwo offer a free trial.
        What is the starting price of Salesforce Starter vs AddressTwo?
        Salesforce Starter starts at $25 /user/month. AddressTwo starts at $14.95 /Month.
        What are the top alternatives to Salesforce Starter?
        Top alternatives to Salesforce Starter include Bigin by Zoho CRM, Pipeline CRM, Salesforce, Method CRM, OnePageCRM.
        What are the top alternatives to AddressTwo?
        Top alternatives to AddressTwo include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, SimpleCRM.

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