8.3
SpotScore
AddressTwo Review: Is It The Right CRM Software For Your Team?
Best for SMB teams
Free Trial Available
Starts from $14.95 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is AddressTwo?
AddressTwo is a CRM built for small businesses and solo sales teams that need simple contact organization without enterprise-level complexity. It tracks follow-ups, tasks, and client conversations in one place and integrates with Google Calendar and Outlook to keep sales activity synced. The platform's customer support is frequently cited as a differentiator for teams onboarding without dedicated IT help.
Pricing
Starts from $14.95 / Month
Free Trial available
Best For
Best suited for small teams and solo users
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
AddressTwo Software Demo
AddressTwo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider AddressTwo
- Team types
- Small Business
Why teams choose AddressTwo
Affordable for small businesses
Easy to navigate and use
Strong focus on customer support
Is AddressTwo right for you?
What buyers should know before choosing AddressTwo
AddressTwo has consistently demonstrated itself as a reliable and user-friendly CRM solution tailored for small businesses and sales-focused teams. Its standout simplicity reduces the learning curve for even the least tech-savvy users, making it accessible and effective for a wide range of experience levels.
The ability to seamlessly organize contacts, tasks, and follow-ups ensures improved sales efficiency and accountability, and features like customizable templates and real-time access enhance its versatility. Many users have particularly praised its integration capabilities with popular platforms like Google Calendar and Outlook, as well as its streamlined email marketing functions.
What sets AddressTwo apart, however, is its exceptional customer service. Dedicated team members, such as Troy and Nick, are frequently commended for their prompt and personalized assistance, going above and beyond to ensure the CRM meets user needs.
This human touch creates a long-lasting impression and fosters trust. While the overall design is straightforward, some users have commented on its basic functionality compared to more advanced systems.
For enterprises requiring extensive features or high customization, AddressTwo might feel slightly limited. However, for its affordability and effectiveness as a small business CRM, it remains a solid, dependable choice.
AddressTwo pros and cons
- AddressTwo pros
Affordable for small businesses
Easy to navigate and use
Strong focus on customer support
- AddressTwo cons
May lack features for larger teams
Basic reporting may not suffice for advanced users
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What is the pricing of AddressTwo?
AddressTwo Pricing Plans
Teams & Small Business
$14.95
/Month
1 User & 250 Marketing Emails : $14.95 per Month
2 Users & 500 Marketing Emails : $34.95 per Month
3 Users & 1,000 Marketing Emails : $49.95 per Month
5 Users & 5,000 Marketing Emails : $59.95 per Month
10 Users & 10,000 Marketing Emails : $94.95 per Month
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Growing Enterprise
$149.95
/Month
Unlimited Users & 20,000 Marketing Emails : $149.95 per Month
Unlimited Users & 30,000 Marketing Emails : $179.95 per Month
Unlimited Users & 40,000 Marketing Emails : $219.95 per Month
Unlimited Users & 50,000 Marketing Emails : $249.95 per Month
Unlimited Users & 60,000 Marketing Emails : $279.95 per Month
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Weighing your options?
Not sure if AddressTwo fits your budget?
AddressTwo reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 47 reviews, with consistently positive feedback.
What buyers like
- Interface works for both technical and non-technical users.
- Customer support responds quickly with personalized assistance.
- Reduces time spent on data entry and follow-ups.
Common complaints
- Fewer advanced features than higher-end CRMs; may not suit complex organizations.
- Field and workflow configuration options are limited.
- Users needing advanced functionality may find the feature set too basic.
Are you using AddressTwo?
- See if AddressTwo fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of AddressTwo?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
AddressTwo security and data handling
Key compliance certifications and security features for IT and security teams evaluating AddressTwo.
Certifications
Developer & data
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AddressTwo Support Options
Frequently Asked Questions About AddressTwo
Common questions buyers ask before choosing AddressTwo.
AddressTwo is a CRM Software. AddressTwo offers List Management, Customer Support, Marketing Automation, Project Management, Product Catalog and many more functionalities.
Buyers commonly note the following limitations of AddressTwo: May lack features for larger teams; Basic reporting may not suffice for advanced users.
Some top alternatives to AddressTwo includes Bigin by Zoho CRM, Creatio CRM, Upsales CRM, Efficy CRM and Nimble.
AddressTwo offers Free Trial, Subscription pricing models
The starting price of AddressTwo is $14.95/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].