8.3
Spot Score

AddressTwo Review: Is It The Right CRM Software For Your Team?
Best for SMB teams
Free Trial Available
Starts from $14.95 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is AddressTwo?
AddressTwo is a comprehensive Customer Relationship Management (CRM) software solution designed for small and mid-sized businesses. It is ideal for building, managing, and monitoring customer relationships.
Pricing
Starts from $14.95 / Month
Free Trial available
Best For
Best suited for small teams and solo users
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
AddressTwo Software Demo
AddressTwo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider AddressTwo
- Team types
- Small Business
Why teams choose AddressTwo
Affordable for small businesses
Easy to navigate and use
Strong focus on customer support
Is AddressTwo right for you?
What buyers should know before shortlisting AddressTwo
AddressTwo has consistently demonstrated itself as a reliable and user-friendly CRM solution tailored for small businesses and sales-focused teams. Its standout simplicity reduces the learning curve for even the least tech-savvy users, making it accessible and effective for a wide range of experience levels.
The ability to seamlessly organize contacts, tasks, and follow-ups ensures improved sales efficiency and accountability, and features like customizable templates and real-time access enhance its versatility. Many users have particularly praised its integration capabilities with popular platforms like Google Calendar and Outlook, as well as its streamlined email marketing functions.
What sets AddressTwo apart, however, is its exceptional customer service. Dedicated team members, such as Troy and Nick, are frequently commended for their prompt and personalized assistance, going above and beyond to ensure the CRM meets user needs.
This human touch creates a long-lasting impression and fosters trust. While the overall design is straightforward, some users have commented on its basic functionality compared to more advanced systems.
For enterprises requiring extensive features or high customization, AddressTwo might feel slightly limited. However, for its affordability and effectiveness as a small business CRM, it remains a solid, dependable choice.
AddressTwo pros and cons
- AddressTwo pros
Affordable for small businesses
Easy to navigate and use
Strong focus on customer support
- AddressTwo cons
May lack features for larger teams
Basic reporting may not suffice for advanced users
Ready to try it?
Get started with AddressTwo
Start your free trial — no credit card required.
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What is the pricing of AddressTwo?
AddressTwo Pricing Plans
Teams & Small Business
$14.95
/Month
1 User & 250 Marketing Emails : $14.95 per Month
2 Users & 500 Marketing Emails : $34.95 per Month
3 Users & 1,000 Marketing Emails : $49.95 per Month
5 Users & 5,000 Marketing Emails : $59.95 per Month
10 Users & 10,000 Marketing Emails : $94.95 per Month
Show more +
Growing Enterprise
$149.95
/Month
Unlimited Users & 20,000 Marketing Emails : $149.95 per Month
Unlimited Users & 30,000 Marketing Emails : $179.95 per Month
Unlimited Users & 40,000 Marketing Emails : $219.95 per Month
Unlimited Users & 50,000 Marketing Emails : $249.95 per Month
Unlimited Users & 60,000 Marketing Emails : $279.95 per Month
Show more +
AddressTwo reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 47 reviews, with consistently positive feedback.
What buyers like
- User-friendly and intuitive interface, making it easy to use for both tech-savvy and non-tech users.
- Exceptional customer support, with fast response times and personalized assistance from the team.
- Streamlines sales processes and increases efficiency by reducing time spent on data entry and follow-ups.
Common complaints
- Basic design and fewer advanced features compared to higher-end CRMs, which might not meet the needs of complex organizations.
- Limited configuration options for fields and workflows, restricting deeper customization.
- Some users mention the simplicity as a downside when looking for more robust or innovative functionalities.
What users are saying
FZ
Felix Z
04/20/19
"CRM to organize your contacts and sales ideas"
What do you like best about AddressTwo? Its design is very basic, it is all right away, the tools and functionalities within the menu are quite well ...
Read more
AU
Anonymous User
11/28/18
"Very Easy to use"
What do you like best about AddressTwo? The interface is easy to use, I enjoy it immensely. Im literally doing this for a starbucks gift card though ...
Read more
AU
Anonymous User
09/25/18
"Great and easy CRM, Easy to handle"
What do you like best about AddressTwo? The service, Troy does an amazing job explaining and helping when you need support What do you dislike about ...
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AU
Anonymous User
09/19/18
"Very Helpful Team"
What do you like best about AddressTwo? The team at AddressTwo is very helpful and ready to assist with solutions. What do you dislike about AddressTwo?
AM
Abe M
09/10/18
"Great CRM Software"
What do you like best about AddressTwo? Easy to use. Simple interface. All users have been able to use, even not tech users. What do you dislike about ...
Read more
CR
Chris R
08/30/18
"Simplest, Most Effective CRM"
What do you like best about AddressTwo? I've worked on various CRM systems and this is the easiest and most effective I have had the pleasure using. ...
Read more
What are the features of AddressTwo?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
AddressTwo security and data handling
Key compliance certifications and security features for IT and security teams evaluating AddressTwo.
Certifications
Developer & data
AddressTwo Support Options
Frequently Asked Questions About AddressTwo
Common questions buyers ask before choosing AddressTwo.
AddressTwo is a CRM Software. AddressTwo offers List Management, Customer Support, Marketing Automation, Project Management, Product Catalog and many more functionalities.
Buyers commonly note the following limitations of AddressTwo: May lack features for larger teams; Basic reporting may not suffice for advanced users.
Some top alternatives to AddressTwo includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv and CRM.io by 500apps.
AddressTwo offers Free Trial, Subscription pricing models
The starting price of AddressTwo is $14.95/Month
Ready to try it?
Get started with AddressTwo
Start your free trial — no credit card required.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].












