Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach vs AroundDeal vs CrankWheel Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Individuals
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Outreach
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between people from all over the world to bu…
AroundDeal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…
CrankWheel
Starting at $89 /Month
- Large Enterprises
- Medium Business
CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, simplifying the process of responding to…
Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach vs AroundDeal vs CrankWheel — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Outreach | AroundDeal | CrankWheel |
|---|---|---|---|---|
| Rating | 4.4 / 5 | 4.0 / 5 | 3.5 / 5 | 5.0 / 5 |
| Reviews | 23,347 | 6,504 | 73 | 30 |
| Starting price | $25 /user/month | Contact for pricing | Contact for pricing | $89 /Month |
| Free trial | Yes | No | No | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Sales Engagement Software | Sales Intelligence Software | Sales Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available | — | Available |
| Support modes | Online | Business Hours | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2 | SOC 2, GDPR, ISO 27001 | — | — |
| Data residency | Global | Global | US | — |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Outreach
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Outreach pricing is not publicly listed.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Outreach does not.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Individuals and Large Enterprises, while Outreach targets Large Enterprises and Medium Business.
- User satisfaction: Agentforce Sales (formerly Salesforce Sales Cloud) scores higher with a 4.4-star average.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Outreach supports SaaS/Web/Cloud.
Compare Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach vs AroundDeal vs CrankWheel — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Individuals, Large Enterprises, Medium Business
Best for complex B2B sales teams needing customizable engagement workflows.
- You manage a mid-size to large tech or SaaS sales team requiring deep CRM integration.
- Your sales process demands highly personalized, real-time engagement sequences.
- You need a flexible platform with intuitive UI and strong customer support.
- Your company has a small or less mature sales team overwhelmed by complex tools.
- You require extensive third-party marketplace apps or connectors beyond core integrations.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Individuals and Large Enterprises. Outreach tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between ... Read More about Outreach | AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal | CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, ... Read More about CrankWheel |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.4/10 | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50 to 5,000 employees | 51-500 employees500+ employees | — | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
- 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
- Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 5,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
- Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
- Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Agentforce Sales (formerly Salesforce Sales Cloud), Outreach, AroundDeal and CrankWheel Compare on Features?
Total Features | 19 Features | 13 Features | 5 Features | 6 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud), Outreach, AroundDeal and CrankWheel on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach vs AroundDeal User Reviews & Rating Comparison
User Ratings | 5 (based on 30 reviews) | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users generally praise Outreach for its ease of use, customizable workflows, and strong customer support, though some find the feature set complex and the marketplace limited. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 154 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 30 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Vodafone  T-Mobile  BRP |  Adobe  Signal  Microsoft | No Customers information available. |  CrankWheel_customers_0  CrankWheel_customers_1  CrankWheel_customers_2 |
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Media and Screenshots
Screenshots |  4 Screenshots |  7 Screenshots |
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Videos |  1 Videos |  5 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Sales Engagement Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Outreach?
- Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and Outreach offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Outreach does not.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Outreach starts at Contact for pricing.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Outreach?
- Top alternatives to Outreach include AroundDeal, CrankWheel, ZoomInfo Engage, Salesforce, Highspot.