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Salesflare vs Capsule vs Bigin by Zoho CRM Comparison

Last updated:

Salesflare

4.7(222 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesflare is a CRM software designed for small businesses that helps your sales team track their activities, manage their leads, and increase their sales through email marketing. It comes with a number of interesting fe…

Capsule

4.5(142 reviews)

Starting at $18 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box integrations and data-driven e…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Salesflare leads on user satisfaction with a 4.7-star rating across 222 reviews.

Salesflare vs Capsule vs Bigin by Zoho CRM — at a glance

FeatureSalesflareCapsuleBigin by Zoho CRM
Rating4.7 / 54.5 / 54.3 / 5
Reviews222142119
Starting price$29 /User/Month$18 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations9+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between Salesflare and Capsule

  • Pricing: Salesflare starts at $29 /User/Month, while Capsule starts at $18 /user/month.
  • User satisfaction: Salesflare scores higher with a 4.7-star average.
  • Deployment: Salesflare supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Capsule supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesflare vs Capsule vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesflare - CRM Software
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Capsule - CRM Software
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Biggest differences

Start here before you go deeper into features.

Salesflare

Best CRM for small businesses needing automated sales and email integration.

Choose if
  • You are a small business or startup with 1-200 employees seeking simple CRM automation.
  • Your sales or marketing team wants seamless integration with Gmail, Outlook, and LinkedIn.
  • You need a user-friendly CRM that reduces manual data entry and tracks sales activities automatically.
Consider alternatives if
  • Your organization requires deep CRM customization and complex workflow automation.
  • You need advanced CRM features typical of enterprise-grade platforms like Salesforce or HubSpot.

Capsule

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesflare typically suits Freelancers / Consultants and Large Enterprises. Capsule tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesflare is a CRM software designed for small businesses that helps your sales team track their activities, manage their leads, and increase their sales through email marketing. It comes ... Read More about Salesflare

Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box ... Read More about Capsule

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Starts from $18 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Salesflare, Capsule and Bigin by Zoho CRM Compare on Features?

Total Features

18 Features

30 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesflare, Capsule and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29 , Billed Yearly
        • $18 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Growth

          • Automate your CRM data input

          • Track emails, links and website visits

          • Get a LinkedIn sidebar, email sidebar & mobile app

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Send workflows of multiple emails

          • Set user permissions

          Show more +

        • Enterprise

          • Includes features of Pro plan, plus

          • Custom training

          • Data migration done for you

          Show more +

        • Starter

          $21

          /user/month

          • Our Starter plan gives you:

          • 30000 Contacts

          • Email Templates

          Show more +

        • Growth

          $38

          /user/month

          • Everything in Starter plus:

          • 60000 Contacts

          • Workflow Automations

          Show more +

        • Advanced

          $60

          /user/month

          • Everything in Growth plus:

          • 120000 Contacts

          • Contact Enrichment

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesflare pricing
        Capsule pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US

        Salesflare vs Capsule User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        316

        48

        2

        0

        0

        210

        51

        14

        2

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally praise Salesflare for its ease of use, automation capabilities, and seamless integrations, while noting limitations in advanced customization and complexity for larger organizations.

        What buyers like

        • Ease of use
        • Automation features
        • Integration with email and LinkedIn

        Common complaints

        • Limited customization
        • Learning curve for workflow setup

        Buyer sentiment

        Buyer sentiment is very strong across 278 reviews, with consistently positive feedback.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Intuitive and easy-to-use interface requiring minimal manual input

        • Strong automation features including auto-email tracking and workflows that boost productivity

        • Seamless integrations with Gmail, Outlook, LinkedIn, and website forms for efficient data syncing

        • Limited advanced customization options restricting complex use cases

        • Lack of deeper CRM features found in larger platforms like Salesforce or HubSpot

        No pros or cons available for this product

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Hyperact

        Hyperact

        Family Wise LTD

        Family Wise LTD

        Fuzzy Labs

        Fuzzy Labs

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Tracks

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesflare or Capsule?
        Salesflare edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesflare and Capsule offer a free trial?
        Yes, both Salesflare and Capsule offer a free trial.
        What is the starting price of Salesflare vs Capsule?
        Salesflare starts at $29 /User/Month. Capsule starts at $18 /user/month.
        What are the top alternatives to Salesflare?
        Top alternatives to Salesflare include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Capsule?
        Top alternatives to Capsule include Bigin by Zoho CRM, Freshsales, Salesforce, Streak, OnePageCRM.

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