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Sage CRM vs Cratio CRM vs Bigin by Zoho CRM Comparison

Last updated:

Sage CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus on what matters: growing your…

Cratio CRM

4.5(8 reviews)

Starting at $499 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can manage your customers' data through…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Cratio CRM leads on user satisfaction with a 4.5-star rating across 8 reviews.

Sage CRM vs Cratio CRM vs Bigin by Zoho CRM — at a glance

FeatureSage CRMCratio CRMBigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews8119
Starting priceContact for pricing$499 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSGlobalGlobal

Key differences between Sage CRM and Cratio CRM

  • Pricing: Cratio CRM starts at $499 /User/Month. Sage CRM pricing is not publicly listed.
  • Free trial: Cratio CRM offers a free trial; Sage CRM does not.
  • Target audience: Sage CRM is built for Large Enterprises and Medium Business, while Cratio CRM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Sage CRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows; Cratio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Sage CRM vs Cratio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sage CRM - CRM Software
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Cratio CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Sage CRM

Best for

Large Enterprises, Medium Business, Small Business

Cratio CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Sage CRM typically suits Large Enterprises and Medium Business. Cratio CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus ... Read More about Sage CRM

Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can ... Read More about Cratio CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $499
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(8)
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Software Demo

Demo

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How do Sage CRM, Cratio CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Sage CRM, Cratio CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $499
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Cratio CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Sage CRM vs Cratio CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        41

        49

        18

        7

        5

        4

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Streamlines communication and collaboration by centralizing customer data, conversations, and updates, improving productivity.
        • Offers robust integration capabilities with Sage accounting software, ERP, Outlook, and other platforms for seamless workflows.
        • Highly customizable with flexible fields, screens, and reports, providing adaptability for specific business needs.

        Common complaints

        • The user interface looks dated and lacks modern design, needing significant improvement.
        • Limited native features for advanced functionalities, often relying on third-party add-ons.
        • Customer support is inconsistent and often slow in resolving queries or technical issues.

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Cloud-based accessibility
        • Comprehensive feature set
        • Strong marketing automation

        Common complaints

        • Can be complex to set up
        • Higher cost for full features
        • Learning curve for new users

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Strong focus on security and compliance

        • Customizable workflows to fit business needs

        • Integrated communication tools enhance collaboration

        • Can be expensive for small businesses

        • Setup may require IT support

        • Robust marketing automation features

        • Comprehensive data management capabilities

        • Strong sales forecasting tools.

        • Setup may require dedicated resources

        • Pricing can be high for small businesses

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Redington

        Redington

        DHFL Pramerica Life Insurance

        DHFL Pramerica Life Insurance

        Shubham

        Shubham

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Sage CRM or Cratio CRM?
        Cratio CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Sage CRM and Cratio CRM offer a free trial?
        Cratio CRM offers a free trial. Sage CRM does not.
        What is the starting price of Sage CRM vs Cratio CRM?
        Sage CRM starts at Contact for pricing. Cratio CRM starts at $499 /User/Month.
        What are the top alternatives to Sage CRM?
        Top alternatives to Sage CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Cratio CRM?
        Top alternatives to Cratio CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

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