NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Rootly vs VictorOps Comparison

Last updated:

Rootly

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…

VictorOps

4.6(53 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Medium Business
  • Enterprise

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…

VictorOps leads on user satisfaction with a 4.6-star rating across 53 reviews.

SpotSaaS Analysis

RootlyVictorOps

Rootly excels in providing automated incident response with strong Slack integration, making it ideal for teams that prioritize rapid communication and streamlined workflows. In contrast, VictorOps is tailored for DevOps teams that need flexible incident management solutions with mobile support and customizable escalation processes.

- Best for teams using Slack for incident communication - Offers automated incident response workflows - Seamless integration with PagerDuty - Suited for mid-sized to large companies - Focuses on rapid involvement of responders - Customizable workflows enhance incident management

- Ideal for DevOps teams needing mobile incident management - Provides fine-grained control over escalation processes - Extensive integrations with other tools - Smart alert customization for efficient handling - Suitable for mid-sized to larger organizations - Emphasizes flexibility in incident response management

Rootly vs VictorOps — at a glance

FeatureRootlyVictorOps
Rating4.6 / 5
Reviews53
Starting priceContact for pricing$5 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Enterprise, Large Enterprises
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud
APIAvailable
Support modesOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Rootly and VictorOps

  • Pricing: VictorOps starts at $5 /User/Month. Rootly pricing is not publicly listed.
  • Free trial: VictorOps offers a free trial; Rootly does not.
  • Target audience: Rootly is built for Large Enterprises and Medium Business, while VictorOps targets Medium Business and Enterprise.

Rootly vs VictorOps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rootly - Incident Management Software
Talk to an expert
Talk to an expert
VictorOps - Incident Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Rootly

Best for Slack-integrated, automated incident response with customizable workflows.

Choose if
  • You need seamless PagerDuty and Slack integration for incident alerts.
  • Your team requires automated, rapid involvement of relevant responders.
  • You want flexible, customizable incident management workflows within Slack.
Consider alternatives if
  • Your organization does not use Slack or PagerDuty tools.
  • You prefer simple alerting without complex workflow configurations.

VictorOps

Best for DevOps teams needing flexible, integrated incident management with mobile support.

Choose if
  • You require fine-grained control over team-specific escalation thresholds and workflows.
  • Your team values extensive integrations and smart alert customization for efficient incident handling.
  • You need a mobile app to manage incidents and escalations remotely and on-the-go.
Consider alternatives if
  • You want a minimal, highly simplified incident management tool with low setup complexity.
  • Your organization is very small (under 10 employees) with limited IT complexity.

Rootly: Best for Slack-integrated, automated incident response with customizable workflows. VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support.

Description

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps

Entry Level Pricing

  • Not Available
  • Starts from $5 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.6

(53)

Best Company Size

51-500 employees500+ employees
51-500 employees501-2000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Rootly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Rootly and VictorOps Compare on Features?

Total Features

8 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Rootly and VictorOps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Users: 10

        • 100+ Out-of-the-Box Integrations

        • ITSM Integrations (ServiceNow, JIRA)

        Show more +

      • Growth

        • Includes Starter Plan features, plus

        • Users: Unlimited

        • Enriched Notifications with Runbooks and Annotations

      • Enterprise

        • Includes Growth Plan features, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Browse all pricing plans

      Pricing Page

      Rootly pricing
      VictorOps pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Rootly User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      33

      11

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Insufficient user reviews available to determine overall sentiment.

      What buyers like

      • Integration with Slack
      • Automation of incident response
      • Workflow customization

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Buyer sentiment

      Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing.

      What buyers like

      • Ease of incident handling
      • Integration capabilities
      • Mobile app functionality

      Common complaints

      • User interface complexity
      • Pricing concerns

      Pros and Cons

      • Seamless integration with Slack and PagerDuty

      • Automated involvement of relevant teams within seconds

      • Customizable workflow templates for incident management

      • Pricing details are not publicly available

      • Limited information on user ratings and feedback

      • Centralizes troubleshooting workflow for software engineers and IT workers

      • Mobile app enables effective incident handling and escalations remotely

      • Offers extensive integrations and smart alert customization

      • Potential price increases following acquisition

      • User interface can be cluttered and difficult to navigate

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Crowdtap

      Crowdtap

      Craftsy

      Craftsy

      Myob

      Myob

      Media and Screenshots

      Screenshots

      No screenshots available.

      Team page

      5 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Rootly and VictorOps in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Rootly or VictorOps?
      VictorOps edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Rootly and VictorOps offer a free trial?
      VictorOps offers a free trial. Rootly does not.
      What is the starting price of Rootly vs VictorOps?
      Rootly starts at Contact for pricing. VictorOps starts at $5 /User/Month.
      What are the top alternatives to Rootly?
      Top alternatives to Rootly include Freshservice, PagerDuty, Amixr, AlertOps, Spike.sh.
      What are the top alternatives to VictorOps?
      Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.