NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

RingCentral Contact Center vs 3CX Comparison

Last updated:

RingCentral Contact Center

3.7(105 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an accou…

View PricingRead Reviews

3CX

4.5(626 reviews)

Starting at $175 /Year

  • Large Enterprises
  • Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

View PricingRead Reviews

3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.

RingCentral Contact Center vs 3CX — at a glance

FeatureRingCentral Contact Center3CX
Rating3.7 / 54.5 / 5
Reviews105626
Starting priceContact for pricing$175 /Year
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Dialer SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable—
Support modes24/7 (Live rep), Business Hours, Online—
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between RingCentral Contact Center and 3CX

  • Pricing: 3CX starts at $175 /Year. RingCentral Contact Center pricing is not publicly listed.
  • Target audience: RingCentral Contact Center is built for Freelancers / Consultants and Large Enterprises, while 3CX targets Large Enterprises and Medium Business.
  • User satisfaction: 3CX scores higher with a 4.5-star average.
  • Deployment: RingCentral Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 3CX supports SaaS/Web/Cloud.

RingCentral Contact Center vs 3CX — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Dialer Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

(50)
Talk to an expert
Talk to an expert
3CX - Contact Center Operations Software

3CX

(350)
Talk to an expert
Talk to an expert

Free PDF comparison

Download this RingCentral Contact Center vs 3CX comparison

Get the full side-by-side as a PDF — these picks plus the top Auto Dialer Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

RingCentral Contact Center

Best for small to mid-sized remote contact centers needing flexible, multi-device calling.

Choose if
  • You operate a small or medium contact center with 1-500 employees.
  • Your team requires easy remote accessibility and multi-device calling capabilities.
  • You need customizable call features like IVR, call recording, and skillset management.
Consider alternatives if
  • Your enterprise demands highly reliable, dropout-free call quality.
  • You rely heavily on advanced, fully functional mobile app features for your team.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if
  • You need a hybrid deployment option combining cloud and on-premise setups.
  • Your team values an intuitive interface with advanced softphone capabilities.
  • You operate a small to medium-sized customer support, sales, or IT helpdesk center.
Consider alternatives if
  • Your organization requires highly customized, enterprise-level telephony integrations.
  • You lack readiness for cloud or on-premise infrastructure deployment.

RingCentral Contact Center: Best for small to mid-sized remote contact centers needing flexible, multi-device calling. 3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs.

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More about RingCentral Contact Center

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX

Entry Level Pricing

  • Not Available
  • Starts from $175

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.7

(105)

4.5

(626)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

3CX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

SpotSaaS advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare RingCentral Contact Center and 3CX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $175

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      RingCentral Contact Center pricing
      3CX pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      —

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      RingCentral Contact Center User Reviews & Rating Comparison

      User Ratings

      3.7

      (based on 105 reviews)

      4.5

      (based on 626 reviews)

      Rating Distribution

      27

      10

      8

      4

      1

      277

      59

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the platform's ease of use and remote connectivity, though call quality and mobile app limitations are common concerns.

      What buyers like

      • Ease of use
      • Remote accessibility
      • Integration capabilities

      Common complaints

      • Call quality issues
      • Mobile app limitations

      Buyer sentiment

      Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features.

      What buyers like

      • Ease of use
      • Deployment flexibility
      • Multi-platform support

      Common complaints

      • Pricing transparency
      • Feature depth

      Pros and Cons

      • Seamless integration with platforms like JobDiva

      • Easy remote accessibility and multi-device calling

      • Customizable features including call recording and communication options

      • Inconsistent call quality with occasional dropouts

      • Complex features such as call transfers can be challenging

      • Cloud-based deployment with on-premise option

      • Intuitive user interface with cutting edge softphones

      • Strong multi-platform user experience

      • Lack of publicly available pricing details

      • Potential complexity in setup for non-technical users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Media and Screenshots

      Screenshots

      No screenshots available.

      3CX Wallboard

      7 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to RingCentral Contact Center and 3CX in 2026

      Alternatives

      Dialer360 - Call Center Software
      Dialer360

      3.8

      uContact - Call Center Software
      uContact

      4.9

      HoduCC - Call Center Software
      HoduCC

      3.8

      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      RingCentral Office - VoIP Providers
      RingCentral Office

      3.2

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RingCentral Contact Center or 3CX?
      3CX edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RingCentral Contact Center and 3CX offer a free trial?
      Neither RingCentral Contact Center nor 3CX currently lists a free trial.
      What is the starting price of RingCentral Contact Center vs 3CX?
      RingCentral Contact Center starts at Contact for pricing. 3CX starts at $175 /Year.
      What are the top alternatives to RingCentral Contact Center?
      Top alternatives to RingCentral Contact Center include Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer.
      What are the top alternatives to 3CX?
      Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.

      Book a strategy callClaim your free listing