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RescueAssist vs GoTo Resolve - Which Remote Access Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $39 , Billed Yearly

Free Trial Availability

Spotsaas Score

9.1/10

9.3/10

User Ratings

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Software Demo

Demo

How do RescueAssist and GoTo Resolve Compare on Features?

Total Features

8 Features

7 Features

Unique Features

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      What Do RescueAssist and GoTo Resolve Cost?

      Pricing Option

          Starting From

          • Not Available
          • $39 , Billed Yearly

          Pricing Plans

          • Not Available
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

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          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

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          Pricing Page

          rescueassist pricinggoto-resolve pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          RescueAssist User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          146

          Very Good

          93

          Good

          12

          Poor

          0

          Terible

          1

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          Pros and Cons

          Pros and Cons of RescueAssist

          • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

          • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

          • Efficient ticketing system for tracking and managing tickets.

          • Automates repetitive tasks, enhancing productivity.

          • Issues with the unattended support system, causing connectivity problems.

          • Lack of innovation compared to competitors.

          Pros and Cons of GoTo Resolve

          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          RescueAssist : Connections screenshot

          3 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          4 Videos

          Top Alternatives to RescueAssist and GoTo Resolve in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both RescueAssist and GoTo Resolve offer a Free Trial.

          RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for RescueAssist are unavailable.

          Some top alternatives to RescueAssist includes Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue, NinjaOne (NinjaRMM) and GoTo Resolve.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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