NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Reputation.com vs Sprout Social vs Zoho Social vs Crowdfire Comparison

Last updated:

Reputation.com

4.4(1,073 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…

Sprout Social

4.3(2,477 reviews)

Starting at $199 per seat/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Sprout Social is a Social Media Management Platform that allows business users to manage, plan, and track their social media presence across multiple networks. Sprout Social is used by progressive companies to drive incr…

Zoho Social

4.6(5,380 reviews)

Starting at $10 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho Social allows to manage multiple s…

Crowdfire

3.3(151 reviews)

Starting at $7.48 /Month

  • Individuals
  • Freelancers / Consultants

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them on Facebook & Twitter. Crowdfi…

Reputation.com leads on user satisfaction with a 4.4-star rating across 1,073 reviews.

Reputation.com vs Sprout Social vs Zoho Social vs Crowdfire — at a glance

FeatureReputation.comSprout SocialZoho SocialCrowdfire
Rating4.4 / 54.3 / 54.6 / 53.3 / 5
Reviews1,0732,4775,380151
Starting priceContact for pricing$199 per seat/month$10 /Month$7.48 /Month
Free trial No Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryReputation Management SoftwareSocial Media Management SoftwareSocial Media Management SoftwareSocial Media Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPRGDPRGDPR
Data residencyGlobalUSGlobalUS

Key differences between Reputation.com and Sprout Social

  • Pricing: Sprout Social starts at $199 per seat/month. Reputation.com pricing is not publicly listed.
  • Free trial: Sprout Social offers a free trial; Reputation.com does not.
  • Target audience: Reputation.com is built for Large Enterprises and Medium Business, while Sprout Social targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Reputation.com scores higher with a 4.4-star average.
  • Deployment: Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sprout Social supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Reputation.com vs Sprout Social vs Zoho Social vs Crowdfire — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Reputation.com - Reputation Management Software
Talk to an expert
Talk to an expert
Sprout Social - Social Media Management Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Reputation.com vs Sprout Social vs Zoho Social vs Crowdfire comparison

Get the full side-by-side as a PDF — these picks plus the top Reputation Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Reputation.com

Best for large enterprises needing robust reputation recovery and detailed reporting.

Choose if
  • You are a large enterprise or government agency managing complex brand reputations.
  • Your team requires comprehensive reporting tools to monitor and improve public perception.
  • You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
Consider alternatives if
  • You are a small business with limited budget or need for simpler tools.
  • You require extensive third-party app integrations and a broad marketplace ecosystem.

Sprout Social

Best for managing and tracking multi-network social media to drive sales.

Choose if
  • You need to manage multiple social media networks from one platform efficiently.
  • Your marketing team wants to generate leads and drive incremental sales via social media.
  • You require integrated tools for social media planning, tracking, and brand management.
Consider alternatives if
  • You are a freelancer or very small team looking for low-cost, minimal-feature solutions.
  • You need highly customizable or niche social media tools beyond standard management features.

Zoho Social

Best for affordable, easy multi-account social media management.

Choose if
  • You need to manage multiple social media accounts from one interface.
  • Your team is small to medium-sized and values simple, streamlined workflows.
  • You want integrated campaign building and reporting tools at low cost.
Consider alternatives if
  • Your enterprise requires advanced customization and deep CRM or sales automation integrations.
  • You need highly advanced analytics and extensive third-party business tool integrations.

Crowdfire

Best for small teams automating social engagement on Facebook and Twitter.

Choose if
  • You are a small business or freelancer managing multiple social accounts.
  • You want automated liking, commenting, and sharing to boost engagement.
  • You prefer a simple, easy-to-use tool with a freemium pricing model.
Consider alternatives if
  • You require advanced analytics and detailed social media reporting.
  • You need comprehensive multi-channel campaign management for large teams.

Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting. Sprout Social: Best for managing and tracking multi-network social media to drive sales.

Description

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com

Sprout Social is a Social Media Management Platform that allows business users to manage, plan, and track their social media presence across multiple networks. Sprout Social is used by ... Read More about Sprout Social

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho ... Read More about Zoho Social

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them ... Read More about Crowdfire

Entry Level Pricing

  • Not Available
  • Starts from $199 , yearly
  • Starts from $10 , Billed Yearly
  • Starts from $7.48 , yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.2/10

9.3/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium businessLarge enterprises
Small BusinessMedium Business
1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Reputation.com, Sprout Social, Zoho Social and Crowdfire Compare on Features?

Total Features

6 Features

9 Features

9 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Reputation.com, Sprout Social, Zoho Social and Crowdfire on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $199 , yearly
          • $10 , Billed Yearly
          • $7.48 , yearly

          Pricing Plans

          • Not Available
          • Standard

            $249

            per seat/month

            • 5 social profiles

            • Keyword and location monitoring

            • Unlimited AI-generated alt text

            Show more +

          • Professional

            $399

            per seat/month

            • Everything in Standard; plus:

            • Unlimited social profiles

            • Message tagging

            Show more +

          • Advanced

            $499

            per seat/month

            • Everything in Professional; plus:

            • Enhance Reply by AI Assist

            • Sentiment in the Smart Inbox and Reviews

            Show more +

          • Browse all pricing plans
          • Free Edition

            • 1 Team Member

            • 1 Brand

            • zShare Browser Extension

            Show more +

          • Standard (For Business)

            • 1 Brand (7 Channels)

            • 1 Team Member

            • Facebook Pages, Facebook Groups, Twitter Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, & Google My Business listings.

            Show more +

          • Professional (For Business)

            • 1 Brand (8 Channels)

            • Includes features of Standard plan, plus

            • Livestream

            Show more +

          • Browse all pricing plans
          • Free

            Free

            • Number of accounts linked: 3

            • Supported social networks: Twitter, Facebook, Linkedln, Instagram

            • Scheduled posts per account: 10

            Show more +

          • Plus

            $9.99

            /month

            • Number of accounts linked: 5

            • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

            • Scheduled posts per account: 100

            Show more +

          • Premium

            $49.99

            /month

            • Number of accounts linked: 10

            • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

            • Scheduled posts per account: 100

            Show more +

          • Browse all pricing plans

          Pricing Page

          Reputation.com pricing
          Sprout Social pricing
          Zoho Social pricingCrowdfire pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Reputation.com vs Sprout Social vs Zoho Social User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          334

          114

          20

          3

          18

          1498

          784

          113

          25

          57

          300

          0

          0

          0

          2

          60

          30

          6

          2

          30

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks.

          What buyers like

          • Ease of use
          • Customer support
          • Detailed reporting

          Common complaints

          • Complexity for new users
          • Limited app marketplace

          Buyer sentiment

          Buyers appreciate the platform's multi-network management and lead generation capabilities but express concerns about pricing transparency and feature depth.

          What buyers like

          • Multi-network management
          • Lead generation
          • Social media planning and tracking

          Common complaints

          • Pricing transparency
          • Feature limitations

          Buyer sentiment

          Users generally praise Zoho Social for its ease of use and affordability, though some desire more advanced features and integrations.

          What buyers like

          • Ease of use
          • Multi-account management
          • Value for money

          Common complaints

          • Limited advanced features
          • Lack of deep integrations

          Buyer sentiment

          Users appreciate Crowdfire's ease of use and automation features but express concerns about limited analytics and inconsistent performance.

          What buyers like

          • Ease of use
          • Automation of social interactions
          • Free plan availability

          Common complaints

          • Limited analytics
          • Mixed user satisfaction

          Pros and Cons

          • Streamlines review management to reduce daily upkeep time

          • User-friendly platform with responsive customer support

          • Provides detailed metrics and reports for reputation monitoring

          • Complex customizations can overwhelm new users without support

          • Limited Marketplace app selection restricts advanced functionality

          • Ability to manage multiple social media networks from one platform

          • Tools to plan and track social media presence effectively

          • Supports driving incremental sales and capturing leads

          • Lack of publicly available pricing information

          • Average user rating of 3.8 indicating mixed user satisfaction

          • Ability to manage multiple social accounts from a single interface

          • Integrated campaign builder and reporting dashboard

          • Low cost per user pricing model

          • Limited advanced customization options

          • May lack deep CRM or sales automation integrations

          • Automated liking, commenting, and sharing on Facebook and Twitter

          • Easy to use interface for managing social media presence

          • Freemium pricing model allowing initial free use

          • Limited advanced analytics and reporting capabilities

          • Lower overall user rating indicating mixed satisfaction

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Coldwell Banker

          Coldwell Banker

          Lowes

          Lowes

          Edelman

          Edelman

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Reputation.com Demo - Reputation.com

          2 Screenshots

          sprout-social

          5 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Expand your shortlist

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Compare similar software options

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Reputation.com or Sprout Social?
          Reputation.com edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Reputation.com and Sprout Social offer a free trial?
          Sprout Social offers a free trial. Reputation.com does not.
          What is the starting price of Reputation.com vs Sprout Social?
          Reputation.com starts at Contact for pricing. Sprout Social starts at $199 per seat/month.
          What are the top alternatives to Reputation.com?
          Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.
          What are the top alternatives to Sprout Social?
          Top alternatives to Sprout Social include Zoho Social, Crowdfire, SocialBee, Buffer, Sprinklr.

          Grow your pipeline with buyers who are already looking for you

          254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.