9.3
Spot Score
Zoho Social Review: Is It The Right Social Media Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPRStarts from $10 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Zoho Social
Zoho Social is a social media management tool used by social media managers and marketing coordinators in small to medium businesses. With a rating of 4.6/5 from 5,380 reviews, it is broadly validated as a reliable choice for these roles.
Zoho Social's affordable pricing model and ability to manage multiple accounts make it an attractive option for teams looking to streamline their social media efforts. Its integrated campaign tools further enhance its appeal by simplifying the creation and analysis of social media campaigns. However, users should be aware of its limited advanced analytics, which may not meet the needs of data-driven teams.
Quick facts about Zoho Social
What is Zoho Social?
Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho Social allows to manage multiple social accounts from a single interface at the same time, post Tweets, Retweets, share photos on Facebook, manage linkedIn account and more.
Pricing
Starts from $10 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Zoho Social Software Demo
Zoho Social was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zoho Social
- Use cases
- Social media marketing teams, Small to medium business marketing, Digital marketing agencies
- Team types
- Social media managers, Content creators
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Zoho Social
Ability to manage multiple social accounts from a single interface
Integrated campaign builder and reporting dashboard
Low cost per user pricing model
Is Zoho Social right for you?
Best for affordable, easy multi-account social media management.
Choose Zoho Social if
- You need to manage multiple social media accounts from one interface.
- Your team is small to medium-sized and values simple, streamlined workflows.
- You want integrated campaign building and reporting tools at low cost.
Consider alternatives if
- Your enterprise requires advanced customization and deep CRM or sales automation integrations.
- You need highly advanced analytics and extensive third-party business tool integrations.
What buyers should know before shortlisting Zoho Social
Zoho Social offers a cost-effective solution for managing multiple social media accounts. Its integrated tools make it easy for users to create campaigns and analyze performance, although it may lack some advanced features found in larger platforms.
Zoho Social pros and cons
- Zoho Social pros
Ability to manage multiple social accounts from a single interface
Integrated campaign builder and reporting dashboard
Low cost per user pricing model
- Zoho Social cons
Limited advanced customization options
May lack deep CRM or sales automation integrations
Ready to try it?
Get started with Zoho Social
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Zoho Social side-by-side with top Social Media Management Software alternatives.
What is the pricing of Zoho Social?
Zoho Social Pricing Plans
Free Edition
1 Team Member
1 Brand
zShare Browser Extension
Publishing on 7 channels
Standard (For Business)
1 Brand (7 Channels)
1 Team Member
Facebook Pages, Facebook Groups, Twitter Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, & Google My Business listings.
24/5 email support
Home dashboard
Show more +
Professional (For Business)
1 Brand (8 Channels)
Includes features of Standard plan, plus
Livestream
Notifications
CustomQ
Show more +
Premium (For Business)
1 Brand (9 Channels)
3 Team Members
Includes features of Professional plan, plus
SmartQ
Content approvals & workflow
Show more +
Zoho Social reviews and ratings
Buyer sentiment
Users generally praise Zoho Social for its ease of use and affordability, though some desire more advanced features and integrations.
What buyers like
- Ease of use
- Multi-account management
- Value for money
Common complaints
- Limited advanced features
- Lack of deep integrations
What users are saying
ES
EU Sales Indogulfbioag
10/01/24
Reliable and convinient tool for social…
Reliable and convinient tool for social media work
MD
Maria DB
10/01/24
Helpful tool for our digital marketing
So far, Zoho Social has helped to streamline our digital marketing processes, making it easy to schedule, respond to messages, and view data all on ...
Read more
TB
Tyler Brady
09/30/24
Zoho Social has made it a much more…
Zoho Social has made it a much more time efficient effort to post to all our social media pages at once!
EI
Eche Ikpati
09/30/24
The seamless integration across…
The seamless integration across multiple platforms is truly impressive, and the analytics reports are outstanding. They provide us with valuable ...
Read more
PB
Paige Blaier
09/30/24
ZOHOOOOO
we love zoho for our polticial campaign! makes it very easy
BE
Bryn Elise
09/28/24
Zoho Social is a great tool for social…
Zoho Social is a great tool for social media management, especially for businesses already using other Zoho products. Its intuitive scheduling, ...
Read more
- See if Zoho Social fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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We tailor recommendations to companies your size.
What are the features of Zoho Social?
The strategy of collecting data from social media sites and blogs and assessing that data to make business decisions is referred to as socia…
Auto Publishing is the process of scheduling your material to be published on a social networking platform at a later time. All you have to…
The marketing efforts used to quantify the benefits of brand-building activities on sales and conversions are referred to as brand tracking.…
Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…
Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…
Multi-Account Management refers to the management of several accounts on various social media apps such as Facebook, Instagram, YouTube, Pin…
Multi-User Collaboration refers to the process of more than one user on the same account working together to achieve a common goal. Multi-Us…
Post scheduling is a tool that allows you to specify specific time windows for your content to be published throughout the day. It saves a l…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Zoho Social security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zoho Social.
Certifications
Security features
Developer & data
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Zoho Social Support Options
Frequently Asked Questions About Zoho Social
Common questions buyers ask before choosing Zoho Social.
Zoho Social is a Social Media Management Software. Zoho Social offers Social Media Monitoring, Posts Scheduling, Multi-User Collaboration, Multi-Account Management, Customer Engagement and many more functionalities.
Zoho Social is a strong fit if: You need to manage multiple social media accounts from one interface.; Your team is small to medium-sized and values simple, streamlined workflows.. Consider alternatives if: Your enterprise requires advanced customization and deep CRM or sales automation integrations.; You need highly advanced analytics and extensive third-party business tool integrations..
Buyers commonly note the following limitations of Zoho Social: Limited advanced customization options; May lack deep CRM or sales automation integrations; Pricing details not fully transparent upfront.
Some top alternatives to Zoho Social includes Crowdfire, SocialBee, Buffer, Hootsuite and SendPilot.
Zoho Social offers Free Trial, Freemium, Subscription pricing models
The starting price of Zoho Social is $10/Month when Billed Yearly
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
