Refiner vs Responster Comparison
Refiner
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…
Responster
Starting at $15.83 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged and loyal. Plus, the surveys are…
Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.
Refiner vs Responster — at a glance
| Feature | Refiner | Responster |
|---|---|---|
| Rating | 5.0 / 5 | 3.0 / 5 |
| Reviews | 8 | 18 |
| Starting price | $79 /Month | $15.83 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2 | — |
| Data residency | US | Global |
Key differences between Refiner and Responster
- Pricing: Refiner starts at $79 /Month, while Responster starts at $15.83 /User/Month.
- User satisfaction: Refiner scores higher with a 5.0-star average.
- Deployment: Refiner supports SaaS/Web/Cloud; Responster supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Refiner vs Responster — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Refiner typically suits Large Enterprises and Medium Business. Responster tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner | Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged ... Read More about Responster |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Refiner has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Refiner and Responster Compare on Features?
Total Features | 10 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Refiner and Responster on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
Refiner User Reviews & Rating Comparison
User Ratings | 5 (based on 8 reviews) | 3 (based on 18 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 8 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 18 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Qonto  Copy.ai  Moqups | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  2 Screenshots |
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Videos | No videos available. |  3 Videos |
Top Alternatives to Refiner and Responster in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Refiner or Responster?
- Refiner edges out the other on user ratings (5.0 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Refiner and Responster offer a free trial?
- Yes, both Refiner and Responster offer a free trial.
- What is the starting price of Refiner vs Responster?
- Refiner starts at $79 /Month. Responster starts at $15.83 /User/Month.
- What are the top alternatives to Refiner?
- Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.
- What are the top alternatives to Responster?
- Top alternatives to Responster include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Alchemer.