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QuickTapSurvey vs Refiner Comparison

Last updated:

QuickTapSurvey

4.7(90 reviews)

Starting at $41 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

QuickTapSurvey is a survey/ user feedback software for organizations that need to collect valuable feedback from their customers, employees, associates and suppliers. It captures opinions, attitudes and suggestions in th…

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

QuickTapSurvey vs Refiner — at a glance

FeatureQuickTapSurveyRefiner
Rating4.7 / 55.0 / 5
Reviews908
Starting price$41 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyGlobalUS

Key differences between QuickTapSurvey and Refiner

  • Pricing: QuickTapSurvey starts at $41 /Month, while Refiner starts at $79 /Month.
  • Target audience: QuickTapSurvey is built for Freelancers / Consultants and Large Enterprises, while Refiner targets Large Enterprises and Medium Business.
  • User satisfaction: Refiner scores higher with a 5.0-star average.
  • Deployment: QuickTapSurvey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Refiner supports SaaS/Web/Cloud.

QuickTapSurvey vs Refiner — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

QuickTapSurvey - Survey/ User Feedback Software
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Refiner - Survey/ User Feedback Software
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QuickTapSurvey vs Refiner: Biggest differences

Start here before you go deeper into features.

QuickTapSurvey

Best for simple, efficient feedback collection from diverse stakeholder groups.

Choose if
  • You need to quickly deploy surveys for customers, employees, and suppliers.
  • Your team values a user-friendly interface with low setup complexity.
  • You are a small to medium business seeking straightforward feedback solutions.
Consider alternatives if
  • You require highly customized survey workflows beyond basic configurations.
  • Your organization demands advanced analytics and deep integrations with enterprise systems.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

QuickTapSurvey typically suits Freelancers / Consultants and Large Enterprises. Refiner tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuickTapSurvey is a survey/ user feedback software for organizations that need to collect valuable feedback from their customers, employees, associates and suppliers. It captures opinions, ... Read More about QuickTapSurvey

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Starts from $79 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.1/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.7

(90)

Best Company Size

Small BusinessMedium Business
—
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Software Demo

Demo

No software demo available

Refiner has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do QuickTapSurvey and Refiner Compare on Features?

Total Features

16 Features

10 Features

Unique Features

No unique features

No unique features

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Compare QuickTapSurvey and Refiner on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $41 , Billed Yearly
      • $79 , Billed Yearly

      Pricing Plans

      • Pro

        • Unlimited Surveys

        • Unlimited Responses

        • Offline Surveys

        Show more +

      • Premium

        • Unlimited Surveys

        • Unlimited Responses

        • Offline Surveys

        Show more +

      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      Pricing Page

      QuickTapSurvey pricing
      Refiner pricing

      QuickTapSurvey vs Refiner: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      QuickTapSurvey vs Refiner Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      ISO 27001

      ✗ No
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      QuickTapSurvey User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 90 reviews)

      5

      (based on 8 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

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      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express high satisfaction with QuickTapSurvey's ease of use and efficient feedback collection, though some desire more advanced features.

      What buyers like

      • Ease of use
      • Efficient feedback collection
      • Versatility in feedback types

      Common complaints

      • Limited advanced analytics
      • Lack of pricing transparency

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Pros and Cons

      • Efficient feedback collection across multiple stakeholder groups

      • User-friendly interface for quick survey deployment

      • Supports a variety of feedback types including opinions and suggestions

      • Limited information on advanced analytics capabilities

      • Potential lack of deep customization for complex survey needs

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      Used QuickTapSurvey or Refiner? Tell buyers what actually differs.

      QuickTapSurvey and Refiner Customers

      Customers

      Alcatel-Lucent Enterprise

      Alcatel-Lucent Enterprise

      Toronto Pearson International Airport

      Toronto Pearson International Airport

      impl Project

      impl Project

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      Media and Screenshots

      Screenshots

      No screenshots available.

      User Segment screenshot

      5 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to QuickTapSurvey and Refiner in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, QuickTapSurvey or Refiner?
      Refiner edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do QuickTapSurvey and Refiner offer a free trial?
      Yes, both QuickTapSurvey and Refiner offer a free trial.
      What is the starting price of QuickTapSurvey vs Refiner?
      QuickTapSurvey starts at $41 /Month. Refiner starts at $79 /Month.
      What are the top alternatives to QuickTapSurvey?
      Top alternatives to QuickTapSurvey include Survey Anyplace, LimeSurvey, SoGoSurvey, Snap Surveys, GetFeedback.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include Nicereply, QuestionStar, Inquisium, QuickTapSurvey, eSurveysPro.